Retail Store Supervisor

Job summary

The supervisor is responsible for assigning duties to sales staff, managing merchandise, and preparing sales reports. They also resolve customer issues and coordinate daily team activities.

Job details

Overview Languages English Education College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year or equivalent experience Experience Experience an asset On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Assign sales workers to duties Sell merchandise Prepare reports on sales volumes, merchandising and personnel matters Resolve issues that may arise, including customer requests, complaints and supply shortages Supervise and co-ordinate activities of workers Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for newcomers and refugees Offers mentorship programs that pair newcomers and/or refugees with experienced employees Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees Does not require Canadian work experience Support for youths Offers mentorship, coaching and/or networking opportunities for youth Provides awareness training to employees to create a welcoming work environment for youth Supports for visible minorities Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

What you’ll do

The supervisor is responsible for assigning duties to sales staff, managing merchandise, and preparing sales reports. They also resolve customer issues and coordinate daily team activities.

Requirements

Candidates must possess a college, CEGEP, or other non-university certificate or diploma from a program of 3 months to less than 1 year. Previous experience is considered an asset for this role.

Benefits

• Mentorship programs • Coaching • Networking opportunities • Diversity training • Cross-cultural training

Listed skills

• Customer service · Preferred
• Supply chain management · Preferred
• Sales · Preferred
• Team Supervision · Preferred
• Reporting · Preferred
• Conflict Resolution · Preferred
• coordination · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales
• Merchandising
• Personnel management
• Customer service
• Conflict resolution
• Reporting
• Supply chain management
• Team supervision
• Coordination

Job areas

• Retail
• Sales
• Management & Leadership
• Customer Service & Support