Ocean Import Agent

Calgary, AB
On-site
Posted Oct 21, 2026
1 position

Opens an external site

Employment type: Full-time
Experience level: Entry, Junior · 0+ years
Posting language: English
Working hours: 40 hours per week

Job summary

The Ocean Import Agent is responsible for processing documentation, tracking shipments, and ensuring accurate data entry within the ocean import department. They must also maintain compliance with government regulations and foster strong relationships with vendors and customers.

Job details

Company Description “We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Organic Growth – Expeditors promotes from within. As a shining example, our CEO started as an entry level employee in our San Francisco office 31 years ago. 15,000 trained professionals 250+ locations worldwide Fortune 500 Globally unified systems Job Description Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Import Department. Major Duties and Responsibilities: Prepare, handle, and process documentation- including house and master ocean bills, commercial documents, and customs/regulatory documents. Understand customers procedures and maintain updated internal DLSOPs. Track and Trace shipments. Accurate and timely data entry into our operating system. Communicate effectively with customers, vendors, other Expeditors offices worldwide, and co-workers through high volume of email, phone, instant message, and in person. Monitor reports. Accurate and timely client billing. Contribute to maintaining strong vendor relationships- carriers, trucking companies, and others. Maintain compliance standards at all times- including internal policies and procedures, external government regulations, and customer requirements. Meet key performance indicators to support department, branch, product, and company goals. Desire to understand overall department process flow and constantly seek opportunities for improved efficiency. Qualifications 6 months to 1 year related experience and/or training; or equivalent combination of education and experience Strong organizational and prioritization skills are critical. Attention to detail is a top priority. Understanding of ocean documentation process an asset Effective interpersonal skills- including proven abilities to listen, comprehend, and to communicate clearly and concisely both verbally and in writing. Proficient computer skills- solid data entry with high accuracy rate, email, internet, Excel, Word, PowerPoint. Fluent in English, both written and verbal Desire for a career in supply chain/logistics. Candidates must be legally authorized to work in Canada and able to work from the Calgary location. Relocation is not available for this position. Additional Information Expeditors offers excellent benefits Paid Vacation, Holiday, Sick Time Health Plan: Medical, Prescription Drug, Dental and Vision Life and Long Term Disability Insurance RRSP Retirement Savings Plan Employee Stock Purchase Plan Training and Personnel Development Program

What you’ll do

Requirements

Candidates should have 6 months to 1 year of related experience or training and strong organizational skills. Proficiency in Microsoft Office suite and clear verbal and written communication skills are required.