Studio Manager

Company Description F45 Training has been one of the fastest growing fitness networks in the world, offering personal training–level results at a more accessible cost through engaging 45-minute group workouts. F45 Training Hamilton Downtown focuses on building off our already strong, supportive community where members are motivated to train together and progress consistently. Workouts combine high-intensity interval training (HIIT) with functional resistance movements to help members develop lean muscle, improve cardiovascular health, and enhance overall performance. Each session is coached by either one or two certified trainers who scale exercises for all fitness levels, using equipment such as kettlebells, ropes, sandbags, barbells, and medicine balls instead of traditional cardio machines. Lets also mention we’ve upgraded our gym to include weight racks, cables, and plenty of cardio ERGs. The studio welcomes individuals at any stage of their fitness journey who are ready to commit to improving health and performance. Role Description The Studio Manager is a full-time, hybrid role based at F45 Training Hamilton Downtown in Hamilton, ON, with some work-from-home flexibility for administrative and planning tasks. This role oversees daily studio operations, managing member relationships/requests, ensuring equipment setup, and maintaining a clean, safe training environment. The Studio Manager leads and supports coaches and front desk staff, facilitates effective communication across the team, and drives a positive, inclusive studio culture. Key responsibilities include managing memberships and leading the sales processes, handling inquiries, coordinating promotions and events, monitoring key performance metrics, and implementing initiatives to grow membership and member engagement. The role also involves coordinating projects such as local partnerships, marketing activities, and member challenges to strengthen the studio’s presence in the community. Qualifications Candidates should possess strong Communication and Customer Service skills to support members, manage inquiries, and represent the studio professionally. Candidates should possess Team Leadership and basic Project Management skills to guide staff, coordinate schedules, and oversee studio initiatives. Candidates should possess Sales skills to manage memberships, conduct studio tours, and support revenue growth through effective outreach and retention. Experience in fitness, wellness, or hospitality environments is beneficial, along with a passion for health, community, and member success. Strong organizational skills, attention to detail, and the ability to work in a fast-paced, member-focused setting are important. Availability to work a flexible schedule, including early mornings, evenings, and weekends as required by studio operations. Previous experience in studio or gym management, or leadership in a customer-facing role, is an asset.

Oversees daily studio operations, including member relationship management, equipment setup, and staff leadership. Drives growth through sales processes, membership initiatives, and local community partnerships.

Requires strong leadership, sales, and customer service skills with the ability to work a flexible schedule. Experience in fitness, wellness, or hospitality management is considered an asset.

• Customer servicePreferred
• Attention to detailPreferred
• SalesPreferred
• CommunicationPreferred
• Project managementPreferred

Identified from the job description. Confirm important requirements above.

• Communication
• Customer Service
• Team Leadership
• Project Management
• Sales
• Membership Management
• Revenue Growth
• Staff Coordination
• Outreach
• Member Retention
• Organizational Skills
• Attention To Detail

• Sports & Recreation
• Management & Leadership
• Sales
• Customer Service & Support
• Hospitality

Minimum experience

2+ years

Apply by

Sep 17, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level

Application method

Direct apply is available