Business Analyst

Do you enjoy working directly with stakeholders to understand how work gets done and how it can be improved? Join our Digital Transformation team as a Business Analyst and play a key role in identifying process improvement opportunities, defining business requirements, and supporting initiatives that deliver meaningful business value across the organization. This is an exciting opportunity to contribute to enterprise-wide transformation efforts while helping shape and strengthen our growing Business Analysis community of practice. Job Status: Permanent Full-Time Shift: Monday to Friday, 8:00 AM to 4:30 PM, or flexible, as assigned Work Location: Hybrid, 2000 Brigantine Drive, Coquitlam, BC Salary Range: $70,000 - $85,000 per year In this role, you will: Build trusted relationships with stakeholders to understand business needs, gather requirements, and support successful project outcomes. Analyze, map, and improve current and future-state business processes to identify gaps, reduce inefficiencies, and drive continuous improvement. Elicit, document, validate, and manage business, functional, and operational requirements, user stories, and acceptance criteria throughout the project lifecycle. Facilitate workshops and collaborate with business stakeholders, project teams, vendors, and other partners to ensure solutions align with business objectives. Contribute to the ongoing development of Business Analysis standards, methodologies, and the Business Analysis Community of Practice. You have: Post-secondary education in Business Administration, Computer Science, Information Systems, or a related discipline, or an equivalent combination of education and experience. 3–5 years of Business Analyst experience focused on stakeholder engagement, business process improvement, requirements gathering, and process mapping. Practical experience with process mapping, stakeholder engagement, requirements elicitation, requirements traceability, user stories, acceptance criteria, and change impact assessment. Strong written and verbal communication skills with the confidence to facilitate discussions, manage stakeholder relationships, and translate business needs into clear requirements. Familiarity with Agile or hybrid delivery environments; business analysis certification (such as ECBA), finance project exposure, change management experience, AI tools, Visio, and Azure DevOps are considered assets. You get: Great benefits package (healthcare, health & personal spending accounts, wellness days, Employee & Family Assistance Program) Company-provided RRSP $200 safety boot voucher & company-provided PPE (if applicable) $300 per year to spend on company products Employee discount pricing Employee appreciation events & rewards Free onsite parking Bus pass reimbursement Exclusive discounts with various vendors Why us? We’re much bigger than you think – 30+ natural health brands loved across North America. Proudly Canadian-owned & operated. Learn more about us here: https://ca.naturalfactors.com/pages/our-nature This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Only electronic applications can be accepted. This position will close when a competitive candidate pool has been identified. We thank you all for your applications and a member of our team will contact you soon. All the best! All Internal applicants will be given priority for consideration for the first five business days that this position is posted. After that five days, Internal applicants will be considered along with all other applicants; however, are guaranteed at minimum a call from the Talent Acquisition team.

The Business Analyst will collaborate with stakeholders to identify process improvement opportunities and define business requirements. They will also facilitate workshops and contribute to the development of organizational business analysis standards.

Candidates must have post-secondary education in a relevant field and 3–5 years of experience in business analysis and process improvement. Strong communication skills and familiarity with Agile methodologies are required for this role.

• Healthcare • Health spending account • Personal spending account • Wellness days • Employee & Family Assistance Program • RRSP • Safety boot voucher • PPE • Employee discount • Employee appreciation events • Free onsite parking • Bus pass reimbursement

• AgilePreferred
• Business analysisPreferred
• Requirements gatheringPreferred

Identified from the job description. Confirm important requirements above.

• Business analysis
• Stakeholder engagement
• Process mapping
• Requirements gathering
• User stories
• Acceptance criteria
• Change impact assessment
• Agile
• Visio
• Azure DevOps
• Process improvement
• Requirements traceability
• Workshop facilitation
• Communication skills
• Discussion Facilitation
• Stakeholder Communications
• Talent Management
• Workshop Facilitation
• Process Mapping
• Business Objectives
• IIBA Entry Certificate In Business Analysis (ECBA)
• Digital Transformation
• Agile Methodology
• Business Administration
• Business Analysis
• Business Process
• Business Process Improvement
• Business Requirements
• Business Valuation
• Change Management
• Computer Science
• Information Systems
• Continuous Improvement Process
• Discounts And Allowances
• Finance
• Impact Assessment
• Microsoft Visio
• Systems Development Life Cycle
• Relationship Building
• Requirements Elicitation
• Requirements Traceability
• Stakeholder Engagement
• User Story
• Verbal Communication Skills
• Process Improvement

• Technology
• Management & Leadership
• Data & Analytics
• Consulting
• Administrative
• Business Analyst
• Business Analyst (General)
• Management and Organization Analysts
• Management Analysts

Minimum education

Bachelor’s degree

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week