Qudratullah Faizi

Results-driven and highly analytical IT & Network Infrastructure Administrator with over 15 years of professional experience designing, deploying, managing, and optimizing enterprise network infrastructures across healthcare, broadcasting, and educational organizations. Extensive hands-on experience with Cisco Routing & Switching, MikroTik RouterOS, enterprise wireless networks, VoIP solutions (FreePBX and Cisco Call Manager Express), Windows Server, Active Directory, Linux administration, structured cabling, fiber optic connectivity, and enterprise network security. Proven ability to ensure high network availability, improve infrastructure performance, strengthen network security, and resolve complex LAN, WAN, wireless, and VoIP issues. Skilled in planning, implementing, and maintaining secure, scalable, and high-performance IT infrastructures while delivering reliable technical support and business continuity.

• Cisco Catalyst Switches
• Cisco Routing & Switching
• Cisco Wireless Access Points
• DHCP
• DNS
• Inter-VLAN Routing
• MikroTik RouterOS
• NAT
• OSPF
• VLANs
• VPN
• Wireless Site Surveys

1. Network Administrator

   Mohmand Curative Hospital

   Nov 2024 to Present

   Kandahar, Afghanistan

   • Managed and maintained Cisco Catalyst switches, Cisco wireless access points, and Cisco IP phones using Cisco Call Manager Express (CME). • Configured, maintained, and troubleshot MikroTik routers, routing protocols, VLANs, DHCP options, and firewall rules. • Installed, configured, and maintained Windows and Linux operating systems, providing full system administration and optimization. • Implemented, configured, and maintained IP-based CCTV surveillance systems integrated with the hospital network infrastructure. • Diagnosed and resolved complex network connectivity, wireless, and VoIP-related issues to ensure 24/7 reliable IT services.

2. Network Administrator

   Mohmand International Hospital

   Nov 2020 to Present

   Kandahar, Afghanistan

   • Supported a massive enterprise network infrastructure serving more than 200 active enterprise users. • Managed and optimized a complex wireless network consisting of over 80 Cisco Wireless Access Points. • Supported and maintained Cisco IP Telephony infrastructure serving more than 200 Cisco IP phones via FreePBX 17 VoIP platform. • Configured and maintained VLANs, trunk ports, and Layer 2 switching on Cisco Catalyst switches. • Administered FreePBX 17, including SIP extensions, IVR, ring groups, and call routing. • Performed preventive maintenance, system monitoring, and network performance optimization. • Managed Windows Server and Active Directory, including user account administration, access permissions, and Group Policy configuration.

3. IT Manager

   Taleemul Islam Radio and Educational Center

   Dec 2017 to Nov 2020

   Kandahar, Afghanistan

   • Configured and maintained long-range point-to-point wireless bridges for stable connectivity between buildings. • Monitored and troubleshot Cisco switches, including secure VLAN setups, port security, and network monitoring. • Handled full-cycle hardware and software troubleshooting on desktop and laptop systems, including component replacement. • Managed wireless router setups, including SSID broadcasting, DHCP scopes, port forwarding, and WPA/WPA2 security.

4. IT Manager

   Hewad International Television

   Oct 2008 to Aug 2015

   Kandahar, Afghanistan

   • Supervised and guided the IT support and network team to ensure smooth daily operations of broadcasting and computer systems. • Developed and implemented network troubleshooting strategies that minimized downtime and reduced maintenance costs. • Conducted regular security risk assessments, managed daily data backups, and executed disaster recovery planning. • Managed vendor relationships, IT equipment procurement, firewall configurations, and quarterly technical reports.

1. Benawa University

   Bachelor of Computer Science

   2023

• MTCNA (MikroTik Certified Network Associate)

• CCNA (200-301) – Routing & Switching

• EnglishProfessional