National Sales Manager (Big Accounts)

Company Description Founded in 2024, Falcon Transfers is a proudly Canadian-owned and operated company dedicated to revolutionizing the custom apparel and printing industry. We serve as a trusted B2B and B2C production partner, supplying premium-grade Direct to Film (DTF) solutions, ready-to-press transfers, and industrial-quality blank films to independent clothing brands, busy Etsy creators, DIY crafters, and major commercial print shops nationwide. Role Description The Sales Manager will oversee and grow the company’s customer base by identifying new business opportunities, managing key accounts, and nurturing long-term client relationships. This full-time, on-site role in Toronto, ON involves developing and executing sales strategies, setting targets, and monitoring performance to meet revenue goals. The Sales Manager will coordinate with production and operations teams to ensure accurate quotes, timely deliveries, and high customer satisfaction. Day-to-day responsibilities include prospecting, conducting sales presentations, negotiating contracts, preparing sales reports, and providing regular updates to leadership on market trends and customer feedback. The role also includes mentoring sales staff, optimizing sales processes, and representing Falcon Transfers at industry events or client meetings as needed. Qualifications Strong sales and business development skills, including prospecting, lead qualification, and closing deals. Experience in account management and customer relationship management, with a focus on retention and upselling. Ability to develop and implement sales strategies, set targets, and analyze sales metrics to drive performance. Knowledge of B2B sales in manufacturing, printing, apparel decoration, or related industries is an asset. Excellent communication, presentation, and negotiation skills, with the ability to engage diverse business clients. Solid organizational and time-management abilities, including pipeline management and accurate forecasting. Proficiency with CRM software and common office tools (e.g., spreadsheets, presentations, email). Proven leadership capabilities, including coaching and supporting sales team members. Comfort working on-site in a production environment and collaborating across departments. Post-secondary education in Business, Marketing, or a related field, or equivalent experience.

The Sales Manager will identify new business opportunities and manage key accounts to grow the company's customer base. They will develop sales strategies, coordinate with production teams, and mentor sales staff to meet revenue goals.

Candidates should have strong B2B sales and account management experience, preferably within the printing or apparel industry. A post-secondary degree in Business or Marketing and proficiency with CRM tools are required.

• LeadershipPreferred
• Account ManagementPreferred
• Business developmentPreferred
• Contract NegotiationPreferred
• ForecastingPreferred

Identified from the job description. Confirm important requirements above.

• Business Development
• Account Management
• Sales Strategy
• Prospecting
• Contract Negotiation
• CRM Software
• Pipeline Management
• Forecasting
• Leadership
• B2B Sales
• Customer Relationship Management
• Market Analysis

• Sales
• Management & Leadership
• Manufacturing
• Consulting

Minimum education

Bachelor’s degree

Minimum experience

5+ years

Apply by

Sep 26, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level

Application method

Direct apply is available