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Walk In Clinical Counselling Volunteer

  • Toronto, ON
  • On-site
  • Posted Aug 25, 2026
  • 1 position

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Employment type
Volunteer
Experience level
Mid-level · 2+ years
Minimum education
Master’s degree
Posting language
English
Working hours
12 hours per week

Job summary

Provide clinical counselling services using a single-session model to individuals, families, and couples. Assess client needs, establish therapeutic goals, and ensure accurate documentation of sessions.

Job details

POSITION DETAILS SINGLE-SESSION WALK IN VOLUNTEER COUNSELLOR Program: Single-session Walk In Counselling Time Commitment: A 6-month commitment is required, up to 02 Thursday shifts per month from 2pm-8pm Location: 355 Church Street Application Deadline: Until filled File Number: VOL-WIC #11-26 - with cover letter and resume E-Mail: hrdep@familyservicetoronto.org Mail: HR, 355 Church Street, Toronto ON M5B 0B2 Web: familyservicetoronto.org GROW WITH US! Family Service Toronto (FST) helps people face a wide variety of life challenges. For over 100 years, we have worked with individuals and families destabilized by precarious mental health and/or socioeconomic circumstances, to achieve greater resilience and stability in more just and supportive communities. We achieve this through our direct service work of intervention and prevention which includes, case management, counselling, peer support and education; knowledge building; and system-level work including social action, advocacy, community-building and working with partners to strengthen the sector. We’re proud of our people and culture! We are constantly evolving what we do and how we do it. Our work is grounded in the lived experience of the clients and the community. We celebrate diversity, equity, inclusion, and excellence. We are agile, learning and always willing to try new things. THE OPPORTUNITY! To provide single-session counselling services to individuals, families, and couples who are 18+ and who live or work in Toronto through the Walk-In Counselling Service. The Walk-In is a collaborative model and team members are onboarded through co-counselling. RESPONSIBILITIES * Provide clinical counselling using a single-session model * Assess client needs, collaboratively identify therapeutic goals, apply appropriate therapeutic interventions and plan next steps within a 50-minute counselling session * Work collaboratively with the Family Service Toronto’s staff, students, and volunteers * Same-day completion of all documentation required * Communicate accurate information about the Walk-In Counselling service to clients SKILLS/EXPERIENCE * Successful completion of a recognized Master’s level clinical training program. Foreign credentials are valued. * Registration with the College of Registered Psychotherapists of Ontario (CRPO), the Ontario College of Social Workers and Social Service Workers (OCSWSSW). Registrants of other colleges that are authorized to provide the controlled act of psychotherapy will also be considered * Excellent oral and written communication skills in English * Ability to provide counselling in a second language is a strong asset * Strong clinical knowledge and skills in a recognized psychotherapeutic modality including (but not limited to) Narrative, Solution-focused, Acceptance and Commitment (ACT), Mindfulness, Gestalt, Motivational Interviewing (MI), Cognitive Behaviour (CBT), and Dialectical Behaviour (DBT) therapies * Knowledge of crisis intervention, suicide, risk assessments, and safety planning * Current experience working with individuals and/or families and/or couples in a clinical counselling capacity * Ability to work with marginalized persons from a client-centred, trauma-informed, anti-oppressive, and strengths-based approach * Ability to maintain boundaries with clients * Good knowledge of community resources in the City of Toronto * Ability to independently complete clinical case notes by end of their shift * Demonstrated commitment to equity, diversity and inclusion INTERESTED? Please indicate file number VOL-WIC #11-26 on your application and submit cover letter and resume to hrdep@familyservicetoronto.org [hrdep@familyservicetoronto.org]. Our goal is to attract, develop, and retain highly talented individuals from diverse backgrounds allowing us to benefit from a wide variety of experiences and perspectives. We actively encourage applicants from all equity seeking groups. First Nations, Inuit, Métis, Black and People of Colour, people with disabilities, people of diverse gender expression, and people with lived experience of poverty are encouraged to apply. In accordance with Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005, and FST’s Equity and Inclusion policy, accommodation will be provided in all parts of the hiring process. Applicants need to make their needs known in advance. Family Service Toronto does not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants during the recruitment process. We thank all applicants and will contact the individuals selected for an interview.

What you’ll do

Provide clinical counselling services using a single-session model to individuals, families, and couples. Assess client needs, establish therapeutic goals, and ensure accurate documentation of sessions.

Requirements

Requires a Master's level clinical training program and registration with a relevant Ontario regulatory college. Candidates must possess strong clinical knowledge in psychotherapeutic modalities and experience working with marginalized populations.

Listed skills

  • Interviewing · Preferred
  • collaborative · Preferred
  • crisis intervention · Preferred
  • Training · Preferred
  • Health · Preferred
  • Client · Preferred
  • case management · Preferred
  • Documentation · Preferred
  • Communication · Preferred
  • Agile · Preferred
  • Communication Skills · Preferred
  • English · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • Clinical counselling
  • Single-session therapy
  • Crisis intervention
  • Suicide risk assessment
  • Safety planning
  • Case management
  • Trauma-informed care
  • Anti-oppressive practice
  • Client-centred approach
  • Narrative therapy
  • Solution-focused therapy
  • Cognitive behavioural therapy
  • Motivational interviewing
  • Documentation
  • Oral communication
  • Written communication
  • Client Needs Assessment
  • Therapeutic Interventions
  • Motivational Interviewing
  • Resilience
  • Advocacy
  • Planning
  • Artificial Intelligence
  • Mental Health
  • Case Management
  • Medical Records
  • Cognitive Behavioral Therapy
  • Communication
  • Crisis Intervention
  • Disabilities
  • English Language
  • Psychotherapy
  • Socioeconomics
  • Assessment Of Suicide Risk
  • Trauma Care
  • Peer Support
  • Solutions Focused

Job areas

  • Social Services
  • Healthcare
  • Marketing Volunteer
  • Volunteer
  • Unclassified Unit Group
  • Unclassified Detailed Occupation
  • na

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