deskside support technician

*Job Posting: Support Technician* *About the Company* Federal-Williams Communications Inc. is an innovative wireless communications technology company that values its people. We provide essential Mission-Critical and Operation-Critical wireless communication solutions to a diverse range of public safety clients, including First Responders, hospitals, transit authorities, construction companies, and utilities. Delivering the best solutions for our customers is as crucial as ensuring the reliability of the systems and, infrastructure we design and implement. *About the Position* We are seeking an Support Technician. This unique role combines technical support, customer interaction and logistical duties. The successful candidate will be responsible for ensuring that products are delivered to sites the Greater Toronto Area (GTA). Additionally, programming and other radio frequency (RF) tasks will be required to assist the Service Team. Comfort navigating major construction sites a must. Protective Personal Equipment (PPE) is required.Training will be provided. *Roles and Responsibilities* Coordination with the Service Manager to assist the service team as required Installation and configuration of RF Equipment Troubleshooting and Diagnosis Deliver communications equipment to customer locations Onsite Customer Support *Skills and Qualifications* Valid Ontario Drivers License Clean Drivers? Abstract Prior Customer Service Experience Preferred Strong Attention to Detail Ability to Work Unsupervised Excellent Time Management Skills Exceptional Communication Skills (both verbal and written) Technical Skills as Asset Must pass a Police Background Check *Job Type* Full Time, Permanent, Salaried *Benefi ts* - Extended Health Care - Dental Care - Life Insurance - RRSP/DPSP - Vision Care - On-site Parking - Casual Dress Code - Company Events If you meet the qualifi cations and are interested in joining our team, we encourage you to apply Job Types: Full-time, Permanent, Casual Pay: $42,000.00-$52,000.00 per year Benefits: * Casual dress * Company events * Dental care * Extended health care * On-site parking * Paid time off * RRSP match * Vision care Flexible language requirement: * French not required Language: * English (required) Licence/Certification: * Driving Licence (required) Work Location: In person