Ramp Agent

Job summary

Coordinate aircraft loading and unloading operations, provide leadership to cargo handlers, and support operational and personnel needs. May also perform courier, cargo handler, or dispatcher duties while mentoring hourly employees and modeling effective communication, conflict resolution, and leadership.

Job details

This is an interview position. Coordinates all operations relating to aircraft loading/unloading activities; provides leadership to cargo handlers and operational and personnel support. May perform job duties and responsibilities required of a courier, cargo handler and/or dispatcher. To model the way for hourly employees by becoming a mentor and demonstrating role model behaviour including strong communication, conflict resolution and leadership ability (through Best Practices methods) Required Knowledge, Skills And Abilities High school/educational equivalent Six (6) months experience/training in jet aircraft ground support equipment/aircraft operations Demonstrated proficiency in basic level MS Word and Excel Knowledge of FAMIS, COSMOS, e-mail and FedEx intranet systems preferred Ability to prepare and process Canadian customs paperwork Ability to successfully complete all required basic training and maintain accreditation through yearly recurrency training, i.e. GSE administrator and operator permit, DG Specialist certified, W&B certification, etc. EXCEL/LEAP candidates preferred Good understanding of FedEx products, features of service, general operations. Loading/unloading procedures preferred Must have the ability to lift 70 lbs and manoeuvre any package weighing up to 150 lbs with appropriate equipment Must possess a valid driver's licence and good driving record Excellent human relations, customer relations, and communication skills Good analytical, problem solving, prioritization and organizational skills Must be able to pass R.C.M.P. assessment. Required Knowledge, Skills And Abilities High school/educational equivalent Six (6) months experience/training in jet aircraft ground support equipment/aircraft operations Demonstrated proficiency in basic level MS Word and Excel Knowledge of FAMIS, COSMOS, e-mail and FedEx intranet systems preferred Ability to prepare and process Canadian customs paperwork Ability to successfully complete all required basic training and maintain accreditation through yearly recurrency training, i.e. GSE administrator and operator permit, DG Specialist certified, W&B certification, etc. EXCEL/LEAP candidates preferred Good understanding of FedEx products, features of service, general operations. Loading/unloading procedures preferred Must have the ability to lift 70 lbs and manoeuvre any package weighing up to 150 lbs with appropriate equipment Must possess a valid driver's licence and good driving record Excellent human relations, customer relations, and communication skills Good analytical, problem solving, prioritization and organizational skills Must be able to pass R.C.M.P. assessment. Qualifications Requises: Job Posted Down Date on 19th October 2026 at 03:00 pm local time Transparence Salariale: Job Posted on 12th October 2026 Salaire: Détails Supplémentaires: This is a PFT position. Sun 7 am -3 pm, Mon- Thur 3:30 pm - 12 am DÉNI DE RESPONSABILITÉ Cette description de poste est générale et ne prétend pas énumérer ni être interprétée comme une liste exhaustive de toutes les fonctions, responsabilités et qualifications exigées des employés dans ce poste. Le ou la titulaire devra effectuer toute autre tâche assignée, atteindre les seuils minimaux requis pour les tests et formations obligatoires, travailler dans un environnement Windows, suivre avec succès les formations périodiques et maintenir les accréditations annuelles si applicable, et travailler sur différents quarts selon les besoins opérationnels. Les titulaires au Québec doivent être bilingues (français et anglais). En plus des critères habituels de sélection, les candidats aux postes exigeant la conduite comme compétence fondamentale doivent détenir un permis valide (ex. classe 5, G ou 1[AZ]) et présenter un dossier ne comportant pas plus de deux infractions et/ou accidents dans les 24 mois précédant la candidature. Les candidats seront également évalués selon : 1) leur relevé annuel de conduite ; 2) leur performance en entrevue ; et 3) leurs résultats aux évaluations de conduite administrées. Énoncé sur l’équité en emploi FedEx valorise la diversité et l'inclusion dans son milieu de travail. Notre entreprise accueille des talents issus de tous les horizons, à l'image de notre clientèle et des communautés que nous servons. Nous offrons un environnement sécuritaire et respectueux où chaque personne peut s'épanouir. Nous invitons particulièrement les femmes, les personnes en situation de handicap, les Autochtones, les membres des communautés culturelles et 2ELGBTQ+ à soumettre leur candidature. Notre équipe des ressources humaines adaptera le processus de recrutement selon vos besoins spécifiques.

What you’ll do

Coordinate aircraft loading and unloading operations, provide leadership to cargo handlers, and support operational and personnel needs. May also perform courier, cargo handler, or dispatcher duties while mentoring hourly employees and modeling effective communication, conflict resolution, and leadership.

Requirements

Requires a high school education or equivalent and six months of experience or training in jet aircraft ground support equipment or aircraft operations. Candidates need basic Microsoft Word and Excel proficiency, a valid driver's license with a good driving record, the ability to handle heavy packages with appropriate equipment, and the ability to pass an RCMP assessment; required training and recurring accreditations must also be completed and maintained.

Listed skills

• Leadership · Preferred
• Communication · Preferred
• Conflict Resolution · Preferred
• Microsoft Word · Preferred
• Microsoft Excel · Preferred
• Problem solving · Preferred
• Prioritization · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Aircraft Loading And Unloading
• Aircraft Ground Support Equipment
• Aircraft Operations
• Leadership
• Mentoring
• Communication
• Conflict Resolution
• Microsoft Word
• Microsoft Excel
• Canadian Customs Paperwork
• Dangerous Goods Certification
• Weight And Balance Certification
• Driving
• Customer Relations
• Problem Solving
• Prioritization

Job areas

• Logistics
• Transportation
• Management & Leadership

More jobs from FedEx Canada