Retail Sales Manager

Original job posting

Plan and organize daily retail operations, manage staff, and determine merchandise and services based on market research, consumer demand, sales potential, and competitor activity. Develop marketing strategies, manage budgets and financial performance, resolve customer and supply issues, and recruit, hire, and supervise staff or volunteers.

Job details

Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Plan and organize daily operations Manage staff and assign duties Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales Determine merchandise and services to be sold Develop and implement marketing strategies Plan budgets and monitor revenues and expenses Resolve issues that may arise, including customer requests, complaints and supply shortages Recruit, hire and supervise staff and/or volunteers Employment groups This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Support for newcomers and refugees Participates in a government or community program or initiative that supports newcomers and/or refugees Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.) Support for youths Participates in a government or community program or initiative that supports youth employment Provides awareness training to employees to create a welcoming work environment for youth

What you’ll do

Plan and organize daily retail operations, manage staff, and determine merchandise and services based on market research, consumer demand, sales potential, and competitor activity. Develop marketing strategies, manage budgets and financial performance, resolve customer and supply issues, and recruit, hire, and supervise staff or volunteers.

Requirements

Requires a secondary (high) school graduation certificate and 1 year to less than 2 years of experience. English is required, and the role must be performed on-site.

Listed skills

• Daily Operations Planning · Preferred
• Customer service · Preferred
• Recruitment · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Daily Operations Planning
• Staff Management
• Duty Assignment
• Market Research
• Trend Analysis
• Consumer Demand Analysis
• Sales Forecasting
• Competitive Analysis
• Merchandise Selection
• Marketing Strategy
• Budget Planning
• Revenue Monitoring
• Expense Monitoring
• Customer Service
• Complaint Resolution
• Recruitment

Job areas

• Retail
• Management & Leadership
• Sales
• Marketing
• Customer Service & Support