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- Employment type
- Full-time
- Experience level
- Lead · 10+ years
- Apply by
- Nov 7, 2026
- Posting language
- English
- Working hours
- 40 hours per week
- Seniority
- Director
Job summary
Work with offices across the Greater Toronto Area to deliver service excellence and achieve strong performance metrics. Represent and protect the brand, conduct regular on-site meetings, communicate and execute corporate initiatives, and resolve service escalations.
Job details
First General Canada is looking for an outstanding performer to join our Team as Regional Director for the Greater Toronto Area. As Regional Director, you will work with our Offices in delivering service excellence and are ultimately responsible for the delivery of outstanding metrics in the GTA. The Regional Director will be a brand ambassador and protect brand integrity by conducting regular on site meetings with our offices. The Regional Director will be responsible for communication and execution of Corporate initiatives in the GTA and be responsible to resolve service escalations. The successful candidate will have strong verbal, written and strategic thinking skills as well as an excellent knowledge of Microsoft Office, Xactimate and Xactanalysis. Strong organizational skills, combined with a professional demeanor and an enthusiastic attitude is important. If you interested in a rewarding and outstanding career, please forward your resume to frank.mirabelli@firstgeneral.ca
What you’ll do
Work with offices across the Greater Toronto Area to deliver service excellence and achieve strong performance metrics. Represent and protect the brand, conduct regular on-site meetings, communicate and execute corporate initiatives, and resolve service escalations.
Requirements
The successful candidate should have strong verbal and written communication, strategic thinking, and organizational skills, along with a professional demeanor and enthusiastic attitude. Excellent knowledge of Microsoft Office, Xactimate, and Xactanalysis is required.
Listed skills
- written communication · Preferred
- Microsoft Office · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Verbal Communication
- Written Communication
- Strategic Thinking
- Microsoft Office
- Xactimate
- Xactanalysis
- Organizational Skills
- Brand Management
- Service Escalation Resolution
- Corporate Initiative Execution
Job areas
- Management & Leadership
- Construction
- Customer Service & Support
