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- Employment type
- Full-time
- Experience level
- Lead · 10+ years
- Apply by
- Nov 7, 2026
- Posting language
- English
- Working hours
- 40 hours per week
- Seniority
- Director
Job summary
Work with regional offices to deliver service excellence and achieve outstanding performance metrics across Western Canada. Represent and protect the brand, communicate and execute corporate initiatives, conduct regular on-site office meetings, and resolve service escalations.
Job details
We're hiring a Regional Director in Western Canada First General Canada is looking for an outstanding performer to join our Team as Regional Director in Western Canada. As Regional Director, you will work with our Offices in delivering service excellence and are ultimately responsible for the delivery of outstanding metrics in Western Canada. The Regional Director will be a brand ambassador and protect brand integrity by conducting regular on site meetings with our offices. The Regional Director will be responsible for communication and execution of Corporate initiatives in Western Canada and be responsible to resolve service escalations. The successful candidate will have strong verbal, written and strategic thinking skills as well as an excellent knowledge of Microsoft Office, Xactimate and Xactanalysis. Strong organizational skills, combines with a professional demeanor and an enthusiastic attitude is important. If you interested in a rewarding and outstanding career, please forward your resume in confidence to frank.mirabelli@firstgeneral.ca
What you’ll do
Work with regional offices to deliver service excellence and achieve outstanding performance metrics across Western Canada. Represent and protect the brand, communicate and execute corporate initiatives, conduct regular on-site office meetings, and resolve service escalations.
Requirements
Candidates should have strong verbal and written communication, strategic thinking, and organizational skills, along with a professional demeanor and enthusiastic attitude. Excellent knowledge of Microsoft Office, Xactimate, and Xactanalysis is required.
Listed skills
- written communication · Preferred
- Microsoft Office · Preferred
- issue resolution · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Verbal Communication
- Written Communication
- Strategic Thinking
- Microsoft Office
- Xactimate
- Xactanalysis
- Organizational Skills
- Professional Demeanor
- Enthusiasm
- Brand Management
- Service Excellence
- Issue Resolution
Job areas
- Management & Leadership
- Construction
- Customer Service & Support
