Community Outreach & Education Worker

Job summary

Provides case management, counseling, education, advocacy, and crisis support to clients, and helps plan and deliver community outreach, workshops, and health promotion activities. Coordinates services with community agencies and supports program administration, including documentation, reports, funding proposals, budgets, referrals, and client applications.

Job details

Summary Of Duties Provides support through a range of programs/services including counseling and community awareness/development to help clients achieve mental and emotional balance to meet the needs and challenges of daily living. Qualifications ♦ Indigenous Social Work Diploma Knowledge, Skills & Abilities ♦ Basic computer skills ♦ Ability to work independently ♦ Interpersonal skills ♦ Communication skills ♦ Ability to work in a cross-cultural setting ♦ Valid driver’s license, where required by the job Experience ♦ Previous: No previous experience. Key Activities Education And Outreach ♦ Provides individual case management and education (e.g., pre-natal care, post-natal care, birth control, parental care, nutrition, substance abuse). ♦ Investigates concerns and advocates on behalf of clients. ♦ Participates in school outreach programs. ♦ Follows crisis intervention protocols (e.g., child abuse, suicide). ♦ Assist Social Services staff. ♦ Assists with public health screening activities. ♦ Identifies needs; plans and provides workshops for clients. ♦ Participates in planning, coordinating and evaluating community outreach programs. ♦ Coordinates services between community agencies. ♦ Performs health promotional activities. ♦ Utilizes volunteers. Administration ♦ Documents/charts activities and prepares statistical reports. ♦ Prepares funding proposals (e.g., grant applications). ♦ Refers clients to other agencies. ♦ Provides input into policies and procedures as necessary. ♦ Assists with preparation and submission of budgets for programs. ♦ Performs basic clerical and reception duties. ♦ Assists clients with applications for resources (e.g., Health Card numbers, Social Insurance Number). ♦ Coordinates travel arrangements (e.g., health appointments). ♦ Prepares billings. ♦ Participates in surveys. Related Key Work Activities ♦ Performs caretaking duties. ♦ May show others how to perform tasks or duties by familiarizing new employees with the work area and processes.

What you’ll do

Provides case management, counseling, education, advocacy, and crisis support to clients, and helps plan and deliver community outreach, workshops, and health promotion activities. Coordinates services with community agencies and supports program administration, including documentation, reports, funding proposals, budgets, referrals, and client applications.

Requirements

An Indigenous Social Work Diploma is required. No previous experience is required; candidates should have basic computer skills, be able to work independently and in cross-cultural settings, and have strong interpersonal and communication skills, as well as a valid driver’s license where required.

Listed skills

• case management · Preferred
• client advocacy · Preferred
• crisis intervention · Preferred
• interpersonal skills · Preferred
• Communication Skills · Preferred
• Community development · Preferred
• basic computer skills · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Case Management
• Community Outreach
• Education And Awareness
• Client Advocacy
• Crisis Intervention
• Interpersonal Skills
• Communication Skills
• Cross-Cultural Communication
• Workshop Planning
• Program Coordination
• Community Development
• Referral Coordination
• Health Promotion
• Basic Computer Skills
• Independent Work
• Documentation And Reporting

Job areas

• Social Services
• Healthcare
• Education
• Administrative

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