Community Outreach & Education Worker

Job summary

Provides case management, education, advocacy, and crisis support to clients, and participates in community outreach, health promotion, and public health screening. Coordinates services and programs with community agencies, while also handling documentation, funding proposals, referrals, budgets, and basic clerical duties.

Job details

Summary Of Duties Provides support through a range of programs/services including counseling and community awareness/development to help clients achieve mental and emotional balance to meet the needs and challenges of daily living. Qualifications ♦ Indigenous Social Work Diploma Knowledge, Skills & Abilities ♦ Basic computer skills ♦ Ability to work independently ♦ Interpersonal skills ♦ Communication skills ♦ Ability to work in a cross-cultural setting ♦ Valid driver’s license, where required by the job Experience ♦ Previous: No previous experience. Key Activities Education And Outreach ♦ Provides individual case management and education (e.g., pre-natal care, post-natal care, birth control, parental care, nutrition, substance abuse). ♦ Investigates concerns and advocates on behalf of clients. ♦ Participates in school outreach programs. ♦ Follows crisis intervention protocols (e.g., child abuse, suicide). ♦ Assist Social Services staff. ♦ Assists with public health screening activities. ♦ Identifies needs; plans and provides workshops for clients. ♦ Participates in planning, coordinating and evaluating community outreach programs. ♦ Coordinates services between community agencies. ♦ Performs health promotional activities. ♦ Utilizes volunteers. Administration ♦ Documents/charts activities and prepares statistical reports. ♦ Prepares funding proposals (e.g., grant applications). ♦ Refers clients to other agencies. ♦ Provides input into policies and procedures as necessary. ♦ Assists with preparation and submission of budgets for programs. ♦ Performs basic clerical and reception duties. ♦ Assists clients with applications for resources (e.g., Health Card numbers, Social Insurance Number). ♦ Coordinates travel arrangements (e.g., health appointments). ♦ Prepares billings. ♦ Participates in surveys. Related Key Work Activities ♦ Performs caretaking duties. ♦ May show others how to perform tasks or duties by familiarizing new employees with the work area and processes.

What you’ll do

Provides case management, education, advocacy, and crisis support to clients, and participates in community outreach, health promotion, and public health screening. Coordinates services and programs with community agencies, while also handling documentation, funding proposals, referrals, budgets, and basic clerical duties.

Requirements

Requires an Indigenous Social Work Diploma, basic computer skills, and the ability to work independently and communicate effectively in a cross-cultural setting. No previous experience is required; a valid driver’s license may be required for the job.

Listed skills

• basic computer skills · Preferred
• interpersonal skills · Preferred
• Communication Skills · Preferred
• case management · Preferred
• crisis intervention · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Basic Computer Skills
• Independent Work
• Interpersonal Skills
• Communication Skills
• Cross-Cultural Communication
• Case Management
• Community Outreach
• Client Education
• Crisis Intervention
• Advocacy
• Program Planning
• Workshop Facilitation
• Interagency Coordination
• Documentation and Reporting
• Grant Writing
• Resource Referrals

Job areas

• Social Services
• Healthcare
• Education
• Administrative

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