retail sales manager

Overview Languages English Education Secondary (high) school graduation certificate Experience 3 years to less than 5 years On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Direct and control daily operations Evaluate daily operations Plan and organize daily operations Manage staff and assign duties Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales Determine merchandise and services to be sold Implement price and credits policies Locate, select and procure merchandise for resale Develop and implement marketing strategies Plan budgets and monitor revenues and expenses Determine staffing requirements Resolve issues that may arise, including customer requests, complaints and supply shortages Recruit, hire and supervise staff and/or volunteers Oversee payroll administration Conduct performance reviews Supervise office and volunteer staff Additional information Personal suitability Adaptability Analytical Collaborative Creativity Efficiency Energetic Goal-oriented Hardworking Integrity Outgoing Positive attitude Proactive Quick learner Time management Client focus Efficient interpersonal skills Flexibility Interpersonal awareness Judgement Organized Team player Maturity Patience Resourcefulness Ability to multitask

The manager is responsible for directing daily retail operations, managing staff, and overseeing payroll and performance reviews. They must also develop marketing strategies, manage budgets, and procure merchandise based on market research and consumer demand.

Candidates must have a secondary school graduation certificate and between 3 to 5 years of relevant experience. The role requires a proactive individual with strong interpersonal skills and the ability to multitask in a physical retail environment.

• Time managementPreferred
• Problem solvingPreferred
• Inventory managementPreferred

Identified from the job description. Confirm important requirements above.

• Daily Operations Management
• Staff Supervision
• Market Research
• Merchandise Procurement
• Marketing Strategy
• Budget Planning
• Payroll Administration
• Performance Reviews
• Customer Relationship Management
• Recruitment
• Time Management
• Analytical Thinking
• Interpersonal Skills
• Problem Solving
• Staffing Requirements
• Inventory Management

• Retail
• Management & Leadership
• Sales
• Manufacturing
• Customer Service & Support

Minimum education

High school

Minimum experience

2+ years

Apply by

Sep 11, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level