Chef d'équipe

Job summary

The team leader is responsible for overseeing daily restaurant operations, ensuring high-quality product production, and maintaining excellent customer service. They also manage staff performance, training, and engagement while monitoring business profitability and inventory accuracy.

Job details

Objectif du poste Participer au fonctionnement efficace du restaurant et le superviser pendant son quart de travail afin d'assurer une expérience mémorable à nos clients, tout en adoptant une approche active et concrète. Principales responsabilités: Soutenir la constitution d'une équipe passionnée Déployer des pratiques cohérentes à l'égard des employés, axées sur la performance, le développement et l'engagement. Accueillir et former les nouveaux membres de l'équipe Soutenir les membres de l'équipe dans leurs performances et leur développement Susciter l'enthousiasme et soutenir les efforts d'engagement Contribuer à la création de clients enthousiastes Déployer des pratiques cohérentes à l'égard des clients, axées sur la nourriture, le service et l'atmosphère. S'impliquer dans les responsabilités partagées Préparer et contrôler les activités de production d'un produit de qualité supérieure. Suivre quotidiennement des systèmes organisés et efficaces Prendre en charge la qualité des produits et l'expérience des clients Jouer un rôle actif dans une entreprise en pleine croissance Déployer des pratiques commerciales cohérentes axées sur les ventes, la maîtrise des coûts et la rentabilité. Contrôler l'exactitude des stocks Contrôler le coût de la main-d'œuvre Superviser l'entretien des installations Assurer la disponibilité des produits et la profitabilité de l'entreprise — Job Purpose Participate in and oversee the efficient functioning of the restaurant during your shift to ensure a memorable experience for our guests, while using an active, hands-on approach. Key Responsibilities Support the assembly of a passionate team Deploy consistent employee practices that focus on performance, development and engagement. Welcome and train new team members Support team members with their performance and development Drive enthusiasm and support engagement efforts Contribute to the creation of raving fans Deploy consistent customer practices that focus on food, service and atmosphere. Get involved in shared responsibilities Prep and monitor activities in the production of a superior product Follow organized and efficient systems daily Take charge of product quality and guest experience Play an active role in a growing business Deploy consistent business practices that focus on sales, cost control and profitability. Control inventory accuracy Control cost of labour Oversee facility maintenance Ensure product availability and business profitability

What you’ll do

The team leader is responsible for overseeing daily restaurant operations, ensuring high-quality product production, and maintaining excellent customer service. They also manage staff performance, training, and engagement while monitoring business profitability and inventory accuracy.

Requirements

The candidate should have experience in team leadership and restaurant operations, with a focus on performance management and cost control. Strong skills in training, inventory management, and maintaining high service standards are essential for this role.

Listed skills

• Customer service · Preferred
• Inventory Control · Preferred
• Quality assurance · Preferred
• Cost Control · Preferred
• Operations Management · Preferred
• Team Leadership · Preferred
• Sales Growth · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Team Leadership
• Staff Training
• Performance Management
• Customer Service
• Inventory Control
• Cost Control
• Facility Maintenance
• Operations Management
• Sales Growth
• Quality Assurance
• Labor Cost Management
• Conflict Resolution
• Employee Engagement
• Food Safety Standards
• Facility Repair And Maintenance
• Food Services
• Sales
• Restaurant Operation
• Stocks (Inventory)
• Product Quality (QA/QC)
• Enthusiasm

Job areas

• Hospitality
• Food & Beverage
• Management & Leadership
• Customer Service & Support
• Retail
• Chef
• Chefs
• Chefs and Head Cooks