Shift Leader

Job summary

The Shift Leader oversees daily restaurant operations to ensure high-quality food production and a positive guest experience. They are responsible for managing inventory, controlling labor costs, and supporting the development and engagement of the team.

Job details

Job Purpose Participate in and oversee the efficient functioning of the restaurant during your shift to ensure a memorable experience for our guests, while using an active, hands-on approach. Key Responsibilities Support the assembly of a passionate team Deploy consistent employee practices that focus on performance, development and engagement. Welcome and train new team members Support team members with their performance and development Drive enthusiasm and support engagement efforts Contribute to the creation of raving fans Deploy consistent customer practices that focus on food, service and atmosphere. Get involved in shared responsibilities Prep and monitor activities in the production of a superior product Follow organized and efficient systems daily Take charge of product quality and guest experience Play an active role in a growing business Deploy consistent business practices that focus on sales, cost control and profitability. Control inventory accuracy Control cost of labour Oversee facility maintenance Ensure product availability and business profitability Join a Team That Invests in You Join a team that invests in your success, well-being, and career development. Access to virtual healthcare through TELUS Health Receive tuition reimbursement for eligible programs Enjoy free employee meals during your shifts Earn gratuities and customer service bonuses Benefit from flexible scheduling Be recognized through our Employee of the Month program Access training, development, and advancement opportunities Work with a supportive team in a fun, fast-paced environment Competitive Compensation & Earning Potential $19.30 - $22.85 + applicable bonuses, employee benefits and gratuities #FGHIRING

What you’ll do

The Shift Leader oversees daily restaurant operations to ensure high-quality food production and a positive guest experience. They are responsible for managing inventory, controlling labor costs, and supporting the development and engagement of the team.

Requirements

The role requires a hands-on approach to leadership and the ability to train and motivate team members effectively. Candidates should demonstrate strong organizational skills and a commitment to maintaining high standards for service and product quality.

Benefits

• Virtual healthcare
• Tuition reimbursement
• Free employee meals
• Gratuities
• Customer service bonuses
• Flexible scheduling
• Employee of the Month program
• Training and development

Listed skills

• Customer service · Preferred
• Quality assurance · Preferred
• Cost Control · Preferred
• Operations Management · Preferred
• Team Leadership · Preferred
• Inventory management · Preferred
• scheduling · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Team leadership
• Customer service
• Inventory management
• Cost control
• Staff training
• Performance management
• Facility maintenance
• Food production
• Operations management
• Conflict resolution
• Scheduling
• Quality assurance
• Training And Development
• Restaurant Operation
• Enthusiasm
• Sales
• Customer Service
• Product Quality (QA/QC)
• Cost Control
• Facility Repair And Maintenance
• Food Services
• Virtual Health

Job areas

• Hospitality
• Food & Beverage
• Management & Leadership
• Customer Service & Support
• Retail
• Shift Leader
• Restaurant / Food Service Supervisor
• Restaurant Managers
• First-Line Supervisors of Food Preparation and Serving Workers

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