Crew Member

Job Purpose Ensure a memorable experience for our guests through the personable customer service that Five Guys is known for, while delivering on our promise of fresh and quality food. Key Responsibilities Participate in cultivating a passionate team Deploy consistent employee practices that focus on performance, development and engagement. Foster camaraderie and enthusiasm Invest in your performance and development Help foster a community of raving fans Deploy consistent customer practices that focus on food, service and atmosphere. Assemble custom sandwiches Cook and serve juicy patties Make world-famous fries Serve and provide outstanding customer service to guests Keep workstations organized and clean Perfect the store to welcome guests Assist in driving a growing business Deploy consistent business practices that focus on sales, cost control and profitability. Welcome guests and process orders Prepare fresh and quality ingredients Join a Team That Invests in You Join a team that invests in your success, well-being, and career development. Access to virtual healthcare through TELUS Health Receive tuition reimbursement for eligible programs Enjoy free employee meals during your shifts Earn gratuities and customer service bonuses Benefit from flexible scheduling Be recognized through our Employee of the Month program Access training, development, and advancement opportunities Work with a supportive team in a fun, fast-paced environment Competitive Compensation & Earning Potential $18.05 - $20.95 hourly + applicable bonuses, employee benefits and gratuities

The Crew Member is responsible for preparing high-quality food, including sandwiches and fries, while providing exceptional customer service. They must also maintain a clean workstation and follow business practices to ensure profitability and guest satisfaction.

Candidates should be able to work in a fast-paced environment and possess a passion for teamwork and customer engagement. No specific prior experience or degrees are listed, implying an entry-level role.

• Virtual healthcare through TELUS Health • Tuition reimbursement • Free employee meals • Gratuities • Customer service bonuses • Flexible scheduling • Employee of the Month program • Training and development opportunities

• Customer servicePreferred

Identified from the job description. Confirm important requirements above.

• Customer Service
• Food Preparation
• Cooking
• Order Processing
• Workstation Organization
• Teamwork
• Time Management
• Cleanliness Maintenance
• Cost Control
• Virtual Health
• Training And Development
• Food Services
• Sales
• Enthusiasm

• Food & Beverage
• Hospitality
• Customer Service & Support
• Retail
• Crew Member
• Fast Food / Counter Worker
• Kitchen Helpers
• Fast Food and Counter Workers

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week