Shift Leader

Job Purpose Participate in and oversee the efficient functioning of the restaurant during your shift to ensure a memorable experience for our guests, while using an active, hands-on approach. Key Responsibilities Support the assembly of a passionate team Deploy consistent employee practices that focus on performance, development and engagement. Welcome and train new team members Support team members with their performance and development Drive enthusiasm and support engagement efforts Contribute to the creation of raving fans Deploy consistent customer practices that focus on food, service and atmosphere. Get involved in shared responsibilities Prep and monitor activities in the production of a superior product Follow organized and efficient systems daily Take charge of product quality and guest experience Play an active role in a growing business Deploy consistent business practices that focus on sales, cost control and profitability. Control inventory accuracy Control cost of labour Oversee facility maintenance Ensure product availability and business profitability Join a Team That Invests in You Join a team that invests in your success, well-being, and career development. Access to virtual healthcare through TELUS Health Receive tuition reimbursement for eligible programs Enjoy free employee meals during your shifts Earn gratuities and customer service bonuses Benefit from flexible scheduling Be recognized through our Employee of the Month program Access training, development, and advancement opportunities Work with a supportive team in a fun, fast-paced environment Competitive Compensation & Earning Potential $19.30 - $22.85 hourly + applicable bonuses, employee benefits and gratuities

Oversee the efficient functioning of the restaurant during shifts to ensure a high-quality guest experience. Manage team performance, inventory accuracy, and labor costs to drive business profitability.

The candidate must be able to lead and train a passionate team while maintaining consistent food and service standards. A hands-on approach to operational efficiency and cost control is required.

• Virtual healthcare through TELUS Health • Tuition reimbursement • Free employee meals • Gratuities • Customer service bonuses • Flexible scheduling • Employee of the Month program • Training and development opportunities

Identified from the job description. Confirm important requirements above.

• Team Leadership
• Employee Training
• Performance Management
• Customer Experience
• Inventory Control
• Labor Cost Control
• Facility Maintenance
• Quality Control
• Sales Growth
• Profitability Management

• Food & Beverage
• Hospitality
• Management & Leadership
• Customer Service & Support
• Retail

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week