Inside Sales Key Holder - SRS

Job summary

The Key Holder is responsible for opening and closing the store, managing daily sales transactions, and maintaining the showroom floor. They also assist customers with product recommendations and contribute to achieving retail sales goals.

Job details

Retail Keyholder Part-Time | Profit Sharing | RRSP | Birthday Off! Join the s.t.o.p. Family – Where Passion Meets Foodservice! At s.t.o.p. Restaurant Supply, we’re not just about selling equipment—we help chefs, general managers, and owners operate and grow their businesses successfully, efficiently, and profitably. From local restaurants to major hospitality brands, we’re proud to be a trusted source for quality commercial kitchen equipment and supplies. Our retail team plays an essential role in delivering an exceptional customer experience by ensuring every product is handled safely, accurately, and efficiently. Why You’ll Love Working With Us * Profit Sharing Program – because your success should be rewarded. * RRSP Plan – we invest in your future. * Flexible Benefits – health and wellness coverage that fits your lifestyle. * Paid Personal Days and Your Birthday Off! * Annual Health and Wellness Benefit – a little something just for you. * Offices in Burlington, Kitchener, and Sudbury—and growing! What You’ll Be Doing As a Part Time retail Keyholder You are a friendly and energetic individual, with some sales and retail experience, and a passion for providing service excellence. You are a cooperative leader, who excels at creating exceptional customer experiences and is mature and responsible. You thrive in a fast-paced environment and enjoy working in partnership with a diverse team of people to deliver the best possible service to our customers and help the business run as efficiently as possible. Here’s what your days might look like: * Opening and Closing the store * Greeting customers, listening to their needs, recommending products, and suggesting related products; * Showroom maintenance – light housekeeping, display and presentation, price changes, etc. * Enthusiastically contributing to the retail team to surpass sales goal; * Knife Sharpening (training provided);; * Handling daily sales transactions including cash and debit; * Sourcing products, pricing and preparing details for customers and outside reps; * Stocking Shelves * Creating and maintaining a fun, friendly atmosphere Who You Are You are dependable, organized, and committed to doing the job safely and accurately. You work well as part of a team, take pride in providing excellent service, and remain focused when priorities or deadlines change. We’d love to hear from you if you have: * Over the top customer service skills * Sales and merchandising experience specifically related to equipment, small wares and retail products within the food industry * Must be able to lift 50lbs * Must be able to use a ladder * Strong communication and organizational skills - verbal, written and computer * Must be reliable and have reliable transportation * Must be available weekends and holidays * A positive attitude and commitment to service excellence, teamwork, continuous improvement, and an inclusive family spirit. Ready to Join Us? If you’re looking for a hands-on role where accuracy, teamwork, and excellent service matter, come grow with us at s.t.o.p. Restaurant Supply! We’re proud to be an equal opportunity employer offering competitive wages, great benefits, and a workplace that celebrates teamwork and success. Apply today and help us deliver an exceptional experience to every customer!

What you’ll do

The Key Holder is responsible for opening and closing the store, managing daily sales transactions, and maintaining the showroom floor. They also assist customers with product recommendations and contribute to achieving retail sales goals.

Requirements

Candidates must have previous sales and retail experience, preferably within the food industry, and possess strong communication and organizational skills. The role requires the physical ability to lift 50lbs and use a ladder, along with availability on weekends and holidays.

Benefits

• Profit Sharing Program
• RRSP Plan
• Flexible Benefits
• Paid Personal Days
• Birthday Off
• Annual Health and Wellness Benefit

Listed skills

• Customer service · Preferred
• Sales · Preferred
• Cash handling · Preferred
• Inventory management · Preferred
• Communication · Preferred
• Teamwork · Preferred
• Retail operations · Preferred
• Problem solving · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Sales
• Merchandising
• Cash Handling
• Inventory Management
• Communication
• Organizational Skills
• Knife Sharpening
• Product Sourcing
• Teamwork
• Retail Operations
• Problem Solving
• Energetic
• Lifting Ability
• Stocking Merchandise
• Positivity
• Housekeeping
• Continuous Improvement Process
• Food Services
• Selling Techniques
• Restaurant Operation
• Showrooms
• Greeting Customers

Job areas

• Retail
• Customer Service & Support
• Sales
• Food & Beverage
• Retail Sales Key Holder
• Inside Sales Representative
• Commercial Sales Representatives
• Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel

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