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FONEMED

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Fonemed provides virtual health, nurse triage, and software solutions to increase access to quality healthcare for all.

International

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Hospitals and Health Care
51–200 people

About

Fonemed was founded in 1996 by a group of physicians, philanthropists and businesspeople who recognized the need for improved healthcare worldwide and saw telephone-based triage as the premier method to provide that care. We are a privately held, Limited Liability Company registered in the USA and Canada, with corporate headquarters in St. John’s, Newfoundland and Labrador, and in Ventura, California. Currently we employ approximately 300 individuals. Fonemed provides healthcare-based services and software solutions to increase our clients’ patients access to quality healthcare while also providing additional cost control to our clients. Our specialty service has been 24/7 virtual nurse triage. We recently expanded services to include access to nurse practitioners providing additional primary care advice and treatment. Our nurses are located throughout the United States and Canada, and we are exploring growth opportunities in Europe and Asia. The Fonemed Health Management Platform is a Cloud-based application that provides access and security and comes fully integrated with the Schmitt-Thompson Clinical Content Triage Guidelines. The Platform allows our clients to deliver comprehensive, technology-powered, people-driven customized solutions to meet specific requirements. Through our software, clients have the ability to manage such activities as client registration, online health assessment, nurse triage and nurse practitioner assessment and referrals. At Fonemed, we empower our clients to strategically expand patient engagement, diversify revenue streams or reduce operating costs through proven technology that has been developed through the foundation of over 26 years of industry experience and more than 10 years of using and enhancing the Platform ourselves. We are URAC accredited, SOC2 certified, and HIPAA compliant with over 2,500 client groups, representing well over 25 million individuals.

Open positions

Independent Practice Opportunity

On-site · St. John's

Interdisciplinary Healthcare Professionals Work from our new in person clinic located in St. John’s, NL We’re excited to be opening Fonemed Health Clinic in St. John’s, NL and are welcoming Interdisciplinary Healthcare Professionals who are looking for a supportive, professional space to practice to join our collaborative space. Who this is for: Interdisciplinary Healthcare Professionals who want to expand or establish their practice within a well-supported, professionally run clinical setting. Disciplines could include: Physicians Nurse Practitioners Psychiatrists Psychologists Re…

Client Registration Assistant

Remote · Newfoundland and Labrador, Canada

The Client Registration Assistant serves as the first point of contact for telehealth patients, managing patient registration, chart creation, and symptom documentation. They also facilitate communication between patients and clinical staff while monitoring biometric alerts and providing follow-up support.

Nurse Practitioner

Remote · Newfoundland and Labrador, Canada

The Nurse Practitioner provides comprehensive virtual care by assessing, diagnosing, and prescribing treatments for patients. They also coordinate care plans, facilitate referrals, and collaborate with other healthcare professionals to ensure continuity of care.

Project Manager, Healthcare & Digital Health Solutions

On-site · St. John's

The Project Manager will lead complex client implementation initiatives across healthcare and digital health environments, serving as the primary coordinator between stakeholders and technical teams. They are responsible for managing project scope, timelines, budgets, and operational readiness to ensure successful delivery.

Nurse Practitioner

Remote · Victoria, British Columbia, Canada

The Nurse Practitioner provides comprehensive virtual care by assessing, diagnosing, and prescribing treatments for patients in a telehealth environment. They collaborate with other healthcare professionals to coordinate treatment plans and ensure continuity of care while maintaining accurate medical records.

Registered Nurse - Virtual Care

Remote · Canada

Provide telephone triage and clinical advice to patients while delivering mental health, addictions, and crisis intervention support. Maintain accurate and confidential medical records according to company standards while utilizing established clinical protocols.

Occupational Therapist

On-site · St. John's

Provide occupational therapy services within a collaborative, interdisciplinary clinic environment. Focus on patient care while the clinic handles administrative and reception tasks.

Phlebotomist

On-site · St. John's

Provide phlebotomy services within a collaborative, interdisciplinary clinical environment. Focus on patient care while the clinic manages administrative and reception tasks.

Massage Therapist

On-site · St. John's

Provide massage therapy services within a collaborative, interdisciplinary clinical environment. Focus on patient care while the clinic handles administrative and reception tasks.

Physician

On-site · St. John's

Provide high-quality patient care within a supportive clinical environment. Manage clinical duties while leaving administrative and reception tasks to the clinic support staff.

Speech Language Pathologist

On-site · St. John's

Provide speech language pathology services within an interdisciplinary clinical setting. Focus on patient care while the clinic manages administrative and reception tasks.

Chiropractor

On-site · St. John's

Provide chiropractic care within an interdisciplinary clinical setting while focusing on patient treatment. Collaborate with other healthcare professionals to deliver comprehensive care in a supportive environment.

Medical Doctor

On-site · St. John's

Provide high-quality medical care to patients within a supportive clinical environment. Manage patient interactions while leaving administrative and business operations to the clinic staff.

Registered Counsellor

On-site · St. John's

Provide professional counselling services within a collaborative interdisciplinary clinic environment. Focus on patient care while the clinic handles administrative and reception tasks.

Licensed Psychiatrist

On-site · St. John's

Provide psychiatric care within a collaborative, interdisciplinary clinic setting. Focus on patient treatment while the clinic manages administrative and business operations.

Physiotherapist

On-site · St. John's

Provide high-quality physiotherapy services within a collaborative, interdisciplinary clinical environment. Focus on patient care while the clinic manages administrative and reception tasks.

Social Worker

On-site · St. John's

Provide clinical services within an interdisciplinary healthcare setting while maintaining patient care focus. Manage professional practice independently without the burden of administrative or business operations.

Psychologist

On-site · St. John's

Provide psychological services within a collaborative, interdisciplinary clinic environment. Focus on patient care while the clinic handles administrative and business management tasks.

Psychologist

On-site · St. John's

Provide psychological services within a collaborative, interdisciplinary healthcare clinic. Focus on patient care while the clinic manages administrative and business operations.

Family Practitioner/General Practitioner

On-site · St. John's

Provide medical care to patients within a supportive, professional clinical environment. Manage patient health needs while the clinic handles administrative and business operations.