FONEMEDVerified Job Source

Registered Nurse - Virtual Care

Canada
Remote
Posted Aug 28, 2026
1 position

Opens an external site

Employment type: Full-time
Experience level: Mid-level · 2+ years
Minimum education: Professional degree
Apply by: Nov 26, 2026
Posting language: English
Working hours: 40 hours per week
Location requirements: Country, CA

Job summary

Provide telephone triage and clinical advice to patients while delivering mental health, addictions, and crisis intervention support. Maintain accurate and confidential medical records according to company standards while utilizing established clinical protocols.

Job details

Virtual Care Registered Nurse Work from home as a Registered Nurse We are looking for experienced and dependable Registered Nurses who are dedicated to providing quality nursing care and mental health, addictions and crisis intervention to callers. If you are a Registered Nurse who is looking for a challenge and a company who values you, apply today! Position Overview This position will service Fonemed's Canadian operations via Newfoundland and Labrador's 811 HealthLine and Mental Health Crisis Line. Our Nurses triage patients via telephone using world renowned Schmitt-Thompson protocols and provide nursing care advice virtually to patients. Calls received can vary greatly in subject matter and complexity. Registered Nurses must be attentive and engaged listeners who have strong critical thinking and clinical assessment abilities and are able to make decisions independently and document clear clinical data. Our operation runs 24/7/365, therefore you will work within a shift work schedule that will include days, evenings, overnights, split shifts, and holidays and will include a weekend rotation of every second weekend. Our minimum point position is 0.6 FTE (48 hours over a 2-week period), and we have availability for point positions as high as 1.0 FTE (80 hours over a 2-week period). There are no casual opportunities available and we are not able to work around other schedules at this time. Responsibilities Provide telephone triage and advice to callers to assist them in making timely medical decisions Provide mental health support to callers that could include suicide, addictions and crisis intervention Exercise clinical judgement in combination with utilization of protocols to arrive at the appropriate disposition to provide timely and accurate level of care to patients Promptly complete confidential medical records as per company documentation standards Provide clear and concise information and direction during patient encounters Qualifications Graduation from a recognized School of Nursing Minimum of 2 years of recent triage and/or clinical experience in areas such as ER, mental health/psychiatry, behavioral health, ICU, acute care, etc. Experience providing mental health, addictions and crisis intervention care to patients would be considered a strong asset Active licensure with the CRNNL or willingness to obtain licensure through CRNNL Familiarity with windows-based computer systems Comfortable using technology, including telephone systems, software programs, and computer programs Shift work including days, evenings, nights, and weekends required You must have a private room with a closed door in which you will work Your own computer system, headset, and high-speed internet connection Why Work With Us With over 30 years in the telehealth industry servicing clients across North America, Fonemed prides itself on providing outstanding client experience and practicing a culture of care in everything we do. We are a growing company who values our greatest resource - our people! We provide a collaborative company culture and a welcoming team. We offer our team the opportunity to work in an exciting industry and a competitive compensation package, including health benefits and retirement saving options, as well as a great paid leave program. If you are looking for an opportunity to practice your nursing skills from home and work for company that values you, apply today Fonemed is an equal opportunity employer and is committed to diversity. We appreciate the interest of everyone who applies for the position, however only those selected for an interview will be contacted. Please visit our website at www.fonemed.com.

What you’ll do

Requirements

Requires graduation from a recognized School of Nursing and a minimum of 2 years of recent triage or clinical experience. Candidates must hold active licensure with the CRNNL and possess a private, dedicated workspace with high-speed internet.