Presales Security Expert Mid-Market

Job summary

The role involves acting as the primary technical resource for sales calls, qualifying leads, and educating customers on security solutions. Additionally, the expert will provide post-sales support, conduct training for channel partners, and present at industry events.

Job details

Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Presales Security Expert Mid-Market to be a part of enabling the success of our rapidly growing business Presales Security Expert Mid-Market, you will: * Pre-sales - assist in qualifying sales leads from a technical standpoint. * Sales calls - be the main technical resource on sales calls and answer/ educate the customer on issues ranging from features, specifications and functionality to integration. * Conversant with networking applications and solutions. * Experience with virtualization, NFV and emerging SDN technologies * Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customers technical issues. * Provide assistance to identified customers with post-sales training. * Regularly interface, provides presales support and assist in training Fortinet Channel partners in your region. * Presenting at events, seminars, customer and partner meetings * Flexible to travel. Travel will primarily be within the SEs designated region, but may also include occasional travel to other regions. We Are Looking For: * 3 – 8 years’ experience in technical/pre-sales support as a pre-sales or security expert * Experience in LAN/WAN/Internet services administration * Ability to design network and security solutions, effectively utilize Visio, ability to create BOMs (Bill of Materials) * Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Stateful Firewalling, NGFW, Firewall policies, Identity based policies, NAT, IPS, AntiMalware, Botnet, Application Control, DDoS, Web Filtering, SDN * Strong understanding in the following technologies and protocols: TCP/IP, IPv4, IPv6, supernetting and subnetting, DNS, HTTP, SMTP, RADIUS, LDAP, Active Directory, PKI, IKE, Certificates, L2TP, SSL Decryption, SSL VPN, IPSEC, 802.1Q, VLANs, LACP, MD5, SSH, SSL, SHA1, SHA512, 3DES, AES * Experience with encryption and authentication technologies required * Strong technical troubleshooting skills desired * Strong presentation skills * Strong communication and writing skills. Previous experience on responding to RFPs is beneficial. * White board skills are beneficial. * Technical knowledge in Wifi, Load Balancing and Application Delivery, Ethernet Switching, ACI, API, Two Factor Auth, Malware Sandboxes, Mail Gateways, Web Application Firewalling, Cloud (AWS, Azure, etc), SDN, NFV, Virtualization, Centralized Management, SIEM, and Data Center redundancy are considered assets * Previous Vendor or Reseller experience is an asset Education: * Bachelor’s Degree or equivalent experience Fortinet strives to provide you and your family with a comprehensive benefits package. Benefits eligibility starts on your first day of hire and comprises of 100% company paid medical, dental, and vision coverage, including a Health Spending Account and a Personal Spending Account that gives you flexibility to spend where you need it the most. Our Employee & Family Assistance Plan (EFAP) offers you and your family access to various services like counseling, legal advice, mental health resources etc. We also provide critical illness, disability, and life insurance, as well as a Group Registered Retirement Savings Plan (RRSP) with a company match to help you save faster for retirement. We offer competitive Paid Time Off and flexible leave policies, including paid health days, to help you take care of yourself and your family members. All roles are eligible to participate in the Fortinet equity program. Bonus eligibility is reviewed at time of hire and annually at the Company’s discretion.

What you’ll do

The role involves acting as the primary technical resource for sales calls, qualifying leads, and educating customers on security solutions. Additionally, the expert will provide post-sales support, conduct training for channel partners, and present at industry events.

Requirements

Candidates must have 3 to 8 years of experience in technical or pre-sales support with a strong background in LAN/WAN and network security technologies. A bachelor's degree or equivalent experience is required, along with proficiency in designing network solutions and creating bills of materials.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Health spending account
• Personal spending account
• Employee and family assistance plan
• Critical illness insurance
• Disability insurance
• Life insurance
• Group registered retirement savings plan
• Paid time off
• Flexible leave policies
• Paid health days
• Equity program

Listed skills

• Switching · Preferred
• VPN · Preferred
• Communication Skills · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Presales
• Cybersecurity
• Networking
• Routing
• Switching
• Firewalling
• VPN
• Virtualization
• SDN
• NFV
• Technical troubleshooting
• Presentation skills
• Communication skills
• RFP response
• Cloud computing
• Network security
• Bill Of Materials
• Fortinet
• Sales Support
• Technical Issues
• Security Solutions
• Time Off Management
• Distributed Denial-Of-Service (DDoS) Attacks
• Software Defined Networking (SDN)
• Triple DES
• IEEE 802.1Q
• Link Aggregation (Ethernet)
• Active Directory
• Application Programming Interface (API)
• Amazon Web Services
• Technical Support
• Authentications
• Microsoft Azure
• Mental Health
• Botnet
• Management
• Communication
• Cyber Security
• Encryption
• Network Address Translation
• Sales
• Firewall
• Internet Protocol Security (IP SEC)
• IPv4
• IPv6
• Internet Services
• Subnetwork
• Virtual Private Networks (VPN)
• Layer 2 Tunneling Protocols
• Local Area Networks

Job areas

• Technology
• Sales
• Security & Safety
• Software
• Consulting
• Security Expert
• Security Sales Engineer
• Technical and Medical Sales Professionals (excluding ICT)
• Sales Engineers

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