Foundever® is the next-generation service leader reinventing #CustomerExperience (#CX).
Miami, FL
Foundever® is the next-generation service leader reinventing customer experience (CX). Our 150,000 people working across +45 countries partner with industry-leading brands to deliver integrated CX, digital operations and data solutions. Each year we power 3.3 billion conversations in +60 languages to help more than 800 of the world’s top brands keep their promise in the moments that matter most. We simplify the complex CX landscape with scalable solutions that deliver seamless human experiences and solve real business and industry challenges. Using our people-led, technology-enabled and data-powered approach, we optimize and transform the customer and agent experience – changing the way things are done.
Remote · Canada
The Virtual Care Office Assistant manages the administrative workflow of medical laboratory results and referrals within a telehealth environment. They also support clinician scheduling, billing reconciliation, and ensure compliance with operational standards and data security policies.
Remote · Canada
Provide compassionate patient interactions and tele-triage for various medical conditions over the phone. Assess symptoms, document cases, and offer healthcare advice using clinical solution software while adhering to safety protocols.
Remote · Canada
Provide professional mental health support to English and French speaking clients via inbound and outbound channels. Utilize evidence-based methodologies to assess client needs and effectively de-escalate crisis situations.
Remote · United States
Handle inbound calls to support customers with auto, home, renters, and umbrella insurance policies. Provide accurate, empathetic service while educating customers on coverage options and resolving policy inquiries.
Remote · United States
You will handle inbound calls to support customers with various insurance policies, including Auto, Homeowners, and Renters insurance. The role involves educating customers on coverage options and resolving policy-related inquiries with empathy and accuracy.
Remote · New Brunswick, Canada
Provide remote primary care and clinical symptom assessments via phone, messaging, and video for patients. Manage urgent health concerns, order diagnostic tests, and prescribe treatments while collaborating with a multidisciplinary team.
Remote · New Brunswick, Canada
Lead comprehensive patient-centered assessments and manage urgent and ongoing care for patients in New Brunswick via a virtual platform. Order diagnostic tests, prescribe treatments, and collaborate with a multidisciplinary team to coordinate care.
Remote · New Brunswick, Canada
Lead comprehensive, patient-centered assessments and manage urgent and ongoing care needs for patients across New Brunswick. Collaborate with medical advisors and colleagues to coordinate care while leveraging virtual care tools for documentation and patient outcomes.
Remote · New Brunswick, Canada
Provide remote primary care and clinical symptom assessments via phone, messaging, and video for patients. Manage urgent health concerns, order diagnostic tests, and prescribe treatments while collaborating with a multidisciplinary team.
Remote · Canada
Provide compassionate tele-triage for patients via phone, assessing symptoms for conditions like chest pain and mental health issues. Document cases using clinical software and offer healthcare guidance following safety protocols.
Remote · Canada
Provide compassionate patient interactions via telephone to triage conditions such as chest pain, headaches, and mental health issues. Use clinical software to evaluate symptoms, document cases, and offer healthcare advice following safety protocols.
Remote · Canada
The medical advisor provides independent clinical expertise and advisory support to telehealth services, focusing on virtual care programs. They contribute to the development and revision of clinical policies, care pathways, and guidelines while supporting quality assurance and program evaluation activities.
Remote · Canada
Provide independent clinical expertise and advisory support for telehealth services, focusing on the development of clinical policies and guidelines. Conduct quality assurance through chart reviews and medical adjudication while liaising with health authorities and stakeholders.
Remote · Canada
Provide independent clinical expertise and advisory support for telehealth services and virtual care programs. Develop clinical policies, guidelines, and escalation protocols while ensuring alignment with regulatory standards.
Hybrid · St. Catharines
Support enterprise technologies including VOIP, security, and routing within complex networking environments. Responsible for network design, remediating security vulnerabilities, and managing large-scale IT projects across global time zones.
Remote · New Brunswick, Canada
Lead comprehensive patient-centered assessments and manage urgent and ongoing care for patients across New Brunswick via a virtual platform. Order diagnostic tests, prescribe treatments, and collaborate with a multidisciplinary team to coordinate patient care.
Remote · ["New Brunswick, Canada"]
BILINGUAL NURSE PRACTITIONER (NP) –REMOTE CANADA Position Overview Are you a bilingual Nurse Practitioner looking to expand your practice on your own terms? We are seeking passionate NPs to join our virtual care platform as independent contractors, delivering accessible, high-quality primary care to patients across New Brunswick. Through our secure telehealth platform, you'll connect with patients via phone, video, and secure messaging — from the comfort of your own home, on a schedule you control. This is your opportunity to practice at the full scope of your NP license, make a meaningfu…
Remote · ["Canada"]
Infirmier(ère) praticien(ne) bilingue (IP) – Télétravail, Canada Aperçu du poste : Êtes-vous un(e) infirmier(ère) praticien(ne) bilingue souhaitant élargir votre pratique selon vos propres conditions ? Nous recherchons des IP passionné(e)s pour rejoindre notre plateforme de soins virtuels à titre de contractant(e)s indépendant(e)s, afin d’offrir des soins primaires accessibles et de grande qualité aux patients partout au Nouveau-Brunswick. Grâce à notre plateforme sécurisée de télésanté, vous communiquerez avec les patients par téléphone, vidéo et messagerie sécurisée — dans le confort de v…
Remote · Canada
Provide compassionate patient interactions and tele-triage for various medical conditions over the phone. Assess symptoms, document cases, and offer healthcare advice using clinical solution software while adhering to safety protocols.
Remote · Canada
Lead comprehensive patient-centered assessments and manage urgent and ongoing care needs through a virtual platform. Order diagnostic tests, initiate referrals, and prescribe medications while maintaining accurate clinical documentation.
