Foundever® is the next-generation service leader reinventing #CustomerExperience (#CX).
Miami, FL
Foundever® is the next-generation service leader reinventing customer experience (CX). Our 150,000 people working across +45 countries partner with industry-leading brands to deliver integrated CX, digital operations and data solutions. Each year we power 3.3 billion conversations in +60 languages to help more than 800 of the world’s top brands keep their promise in the moments that matter most. We simplify the complex CX landscape with scalable solutions that deliver seamless human experiences and solve real business and industry challenges. Using our people-led, technology-enabled and data-powered approach, we optimize and transform the customer and agent experience – changing the way things are done.
Remote · Canada
Provide professional mental health support to English and French speaking clients via inbound and outbound channels. Utilize evidence-based methodologies to assess client needs and effectively de-escalate crisis situations.
Remote · New Brunswick, Canada
Provide remote primary care and clinical symptom assessments via phone, messaging, and video for patients. Manage urgent health concerns, order diagnostic tests, and prescribe treatments while collaborating with a multidisciplinary team.
Remote · New Brunswick, Canada
Lead comprehensive patient-centered assessments and manage urgent and ongoing care for patients across New Brunswick via a virtual platform. Order diagnostic tests, prescribe treatments, and collaborate with a multidisciplinary team to coordinate patient care.
Remote · Canada
Swiftly dispatch roadside services to members in distress using mapping software and authorized providers. Provide a calming and empathetic presence to ensure member safety and satisfaction during stressful situations.
On-site · Canada
Lead the AI delivery practice by designing and prototyping tailored AI solutions and overseeing their transition to production. Own the professional services P&L, manage client engagements, and build a scalable team of AI consultants and engineers.
Remote · Canada
Provide technical support and customer service for financial software platforms via inbound phone calls. Educate customers on product solutions and identify opportunities for upselling.
Remote · New Brunswick, Canada
Lead comprehensive patient-centered assessments and manage urgent and ongoing care for patients in New Brunswick via a virtual platform. Order diagnostic tests, prescribe treatments, and collaborate with medical advisors to coordinate patient care.
Remote · Canada
You will serve as the primary point of contact for automotive brand customers, addressing inquiries regarding warranties, repairs, and vehicle features. Your role involves providing effective solutions while maintaining a calm and empathetic demeanor to ensure a positive customer experience.
Remote · Canada
You will serve as the Canadian voice for a major automotive brand, addressing customer concerns regarding warranties, repairs, and vehicle features. Your role involves listening to complaints, providing effective solutions, and maintaining a calm demeanor to enhance the customer experience.
Hybrid · St. Catharines
Support enterprise technologies including VOIP, security, and routing within complex networking environments. Responsible for network design, remediating security vulnerabilities, and managing large-scale IT projects across global time zones.
Remote · Canada
Provide compassionate patient interactions and tele-triage for various medical conditions over the phone. Assess symptoms, document cases, and offer healthcare advice using clinical solution software while adhering to safety protocols.
Remote · United States
Handle inbound calls to support customers with auto, home, renters, and umbrella insurance policies. Provide accurate, empathetic service while educating customers on coverage options and resolving policy inquiries.
Remote · United States
You will handle inbound calls to support customers with various insurance policies, including Auto, Homeowners, and Renters insurance. The role involves educating customers on coverage options and resolving policy-related inquiries with empathy and accuracy.
Remote · ["New Brunswick, Canada"]
BILINGUAL NURSE PRACTITIONER (NP) –REMOTE CANADA Position Overview Are you a bilingual Nurse Practitioner looking to expand your practice on your own terms? We are seeking passionate NPs to join our virtual care platform as independent contractors, delivering accessible, high-quality primary care to patients across New Brunswick. Through our secure telehealth platform, you'll connect with patients via phone, video, and secure messaging — from the comfort of your own home, on a schedule you control. This is your opportunity to practice at the full scope of your NP license, make a meaningfu…
Remote · Canada
Provide compassionate patient interactions and tele-triage for various medical conditions over the phone. Assess symptoms, document cases, and offer healthcare advice using clinical solution software while adhering to safety protocols.
Remote · Canada
Provide professional mental health and addiction support to clients through inbound and outbound communication channels. Utilize evidence-based methodologies to assess client needs and deliver tailored assistance while managing crisis situations.
