Mine Service Billing Associate

Job summary

The Billing Associate is responsible for preparing invoices and credit memos while ensuring accurate recording of sales for Mine Service operations. They will also investigate billing inquiries, manage inventory discrepancies, and collaborate with internal teams and clients to maintain accurate documentation.

Job details

Overview Fountain Tire is looking for an energetic and motivated individual to join the Mine Services team as a Billing Associate at our South Edmonton Corporate Head Office! Purpose: The purpose of this role is to support Mine Service operations with billing and invoice processing to ensure accurate recording of sales, while providing exceptional customer service What do we offer? At Fountain Tire, we’re committed to supporting our Associates’ well-being and financial future. Together, these benefits reflect our core purpose: helping people get there – safely, sustainably, and successfully. Benefits include: Competitive compensation: $55,000 - $61,000 per year Comprehensive benefits including health, dental, and vision care, along with Life Insurance and Short/Long Term Disability programs Competitive RRSP Matching Program, helping you plan for a secure and successful retirement Policies and programs that support a balanced lifestyle, with an easy commute to our office located close to Calgary Trail and Southside Anthony Henday Discounts for you and your family on tires, parts, and services at all Fountain Tire locations Duties and Responsibilities: Prepare invoices and credit memos to clients on a timely basis Investigate and resolve external and internal billings inquiries, margin issues, missing product pricing, and inventory discrepancies Liaison with associates and clients to ensure that invoicing is done in proper formats: purchase orders, quotes, work orders. Collaborate with customers on obtaining purchase orders and escalate any issues as needed to Operations and Sales team. Ensure the accuracy and completeness of workorders by validating the workorder sequencing and coordinating with sites on any discrepancies Assist with the monthly and yearly finance sales accrual process as directed on a timely basis Maintain accurate filing system of invoice backup, purchase orders, and any other documentation Prepare invoice documentation for proper liens to be enacted by Credit team Complete weekly billing reviews, informing the team of current state and where issues are outstanding Who are we looking for? Completion of a High School Diploma and Secondary school courses in Accounting, Business, and/or Administration with 2+ years of related experience. A combination of education and experience may be considered. Experience with and/or high proficiency level of Microsoft Office Suites (Word, Excel, Outlook, and OneNote) and Dynamics AX would be considered a definite asset. Experience working in medium to large enterprise and ERP systems is preferred. Strong computer skills and the ability to accurately enter data; this includes intermediate proficiency in Excel (knowledge of pivot tables and formulas within Excel an asset). Excellent communication, interpersonal, and problem-solving skills with a “do it right the first time” approach. A customer service focus supported by excellent organizational and time management skills in order to manage independent work and customer inquiries Analytical skills with a keen attention to detail; this includes investigating problems and evaluating possible solutions. At Fountain Tire, you would have a great place to work! If you’re looking to make a difference in a supportive and dynamic environment, we encourage you to apply online today!We use automated technology-assisted tools to help streamline our hiring process. These tools operate under strict privacy and fairness standards. Final decisions are always made by our hiring teams.

What you’ll do

The Billing Associate is responsible for preparing invoices and credit memos while ensuring accurate recording of sales for Mine Service operations. They will also investigate billing inquiries, manage inventory discrepancies, and collaborate with internal teams and clients to maintain accurate documentation.

Requirements

Candidates must have a High School Diploma and secondary school courses in Accounting, Business, or Administration with at least 2 years of related experience. Proficiency in Microsoft Office, specifically Excel, and experience with ERP systems like Dynamics AX are highly preferred.

Benefits

• Health care
• Dental care
• Vision care
• Life insurance
• Short term disability
• Long term disability
• RRSP matching program
• Employee discounts

Listed skills

• Time management · Preferred
• Customer service · Preferred
• ERP systems · Preferred
• Problem solving · Preferred
• Attention to detail · Preferred
• Microsoft Excel · Preferred
• Communication · Preferred
• Microsoft Office · Preferred
• Data entry · Preferred
• Billing · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Billing
• Invoice processing
• Data entry
• Microsoft Office
• Excel
• Dynamics AX
• ERP systems
• Communication
• Problem-solving
• Customer service
• Organizational skills
• Time management
• Analytical skills
• Attention to detail
• Finance sales accrual
• Energetic
• Service Operations
• Analytical Skills
• Microsoft Excel
• Accounting
• Automation
• Microsoft Dynamics AX
• Customer Service
• Computer Literacy
• Discounts And Allowances
• Enterprise Resource Planning
• Finance
• Pivot Tables And Charts
• Optometry
• Sales
• Invoicing
• Problem Solving
• Liens
• Memos
• Microsoft Outlook
• Microsoft OneNote
• Operations
• Time Management
• Coordinating
• Filing
• Customer Inquiries
• Detail Oriented

Job areas

• Finance & Accounting
• Administrative
• Customer Service & Support
• Practice Billing Associate
• Billing Clerk (General)
• Accounting and Bookkeeping Clerks
• Billing and Posting Clerks

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