Floor Manager- Food & Beverage

Job summary

The Floor Manager is responsible for day-to-day restaurant operations, including staff training, active floor supervision, and maintaining quality control standards. They are also tasked with managing inventory, tracking sales, and ensuring the facility is well-maintained and safe.

Job details

If you are looking for a team that brings out the best in each other, a team that has fun and are proud of their work - we want to hear from you. The Four Points by Sheraton - Kelowna Airport is currently looking for a Floor Manager- Food & Beverage. We are also on a bus route, with a stop just outside of the hotel, and are our complimentary shuttle also picks up our employees near the bus loop at UBCO. What will you be doing? Under the direction of the Food & Beverage Manager and Assistant Managers, Floor Manager- Food & Beverage is accountable for the day-to-day operations of the restaurant including staff training, light administration and active floor supervision during service. * Build and maintain relationships with guests, team members and management alike * Show leadership in creating a culture that revolves around the experience and enjoyment of food and wine * Demonstrate high personal integrity, business ethics and takes every opportunity to promote the venue * Communicate the vision to all team members and lead by example. Reinforce the Gulfstream and Four Points by Sheraton values daily, and inspires the team with his/her exciting vision for the future * Use conflict resolution and problem solving skills * Assist with the tracking of sales, invoicing, and managing inventory * Conduct briefings with service staff prior to each service * Ensure that food and service meet quality control standards * Strive for maximum efficiency and continual improvement of staff productivity * Participate or be aware of the Health & Safety Committee, ensuring that the Occupational Health & Safety Act and WSIB procedures are being followed * Ensure facility is well maintained, repaired and spotless at all times * Train staff in job duties, and sanitation and safety procedures * Set staff work schedules and monitor staff performance * Additional duties as assigned or required What are we looking for? To successfully fill this role, you should demonstrate the following: * Minimum 2 years’ supervisor experience in a high volume, fast paced hospitality environment. * Must possess superior verbal and written communication skills * Ability to demonstrate extreme organization in a fast paced environment while acting as a team player * Strong organizational skills with the ability to manage a large and variable work load, ensuring timely and accurate completion of assigned work * Proficiency in all Microsoft Office applications including Word, Excel, PowerPoint and Outlook * Ability to work flexible hours including evenings and weekends * Serving it right credential an asset Perks * Extended Health and Dental Benefits * World-wide accommodation and dining discounts with Marriott brands * An excellent work environment, with a focus on staff recognition and teambuilding * Room for growth and development. Starting Hourly Wage: $25.00 Don't miss this exciting opportunity to join our Four Points family!

What you’ll do

The Floor Manager is responsible for day-to-day restaurant operations, including staff training, active floor supervision, and maintaining quality control standards. They are also tasked with managing inventory, tracking sales, and ensuring the facility is well-maintained and safe.

Requirements

Candidates must have at least 2 years of supervisory experience in a high-volume hospitality environment and proficiency in Microsoft Office. Strong organizational skills and the ability to work flexible hours, including evenings and weekends, are required.

Benefits

• Extended Health And Dental Benefits
• World-wide Accommodation And Dining Discounts With Marriott Brands
• Staff Recognition And Teambuilding
• Growth And Development Opportunities

Listed skills

• Conflict Resolution · Preferred
• Problem solving · Preferred
• Inventory management · Preferred
• Quality Control · Preferred
• scheduling · Preferred
• Microsoft Word · Preferred
• Microsoft Excel · Preferred
• Microsoft Outlook · Preferred
• written communication · Preferred
• Organization · Preferred
• Leadership · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Staff Training
• Floor Supervision
• Conflict Resolution
• Problem Solving
• Inventory Management
• Quality Control
• Scheduling
• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Outlook
• Verbal Communication
• Written Communication
• Organization
• Leadership
• Hospitality Management
• Invoicing
• Communication
• Management
• Operations
• Restaurant Operation
• Organizational Skills
• Microsoft Office
• Sales
• Occupational Safety And Health
• Supervision
• Team Building
• Personal Integrity
• Safety Procedures
• Sanitation
• Business Ethics

Job areas

• Food & Beverage
• Hospitality
• Management & Leadership
• Customer Service & Support
• Food and Beverage Manager
• Restaurant / Food Service Manager
• Restaurant Managers
• Food Service Managers

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