People and Culture Coordinator

Job summary

The People and Culture Coordinator provides administrative support for HR operations, including onboarding, HRIS data management, and employee communications. They also organize employee engagement activities and manage employee housing inspections and records.

Job details

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Join the award-winning team at Four Seasons Resort and Residences Whistler, honored as the #1 Resort in Canada by Condé Nast Traveler and recipient of Two MICHELIN Keys – a prestigious recognition of exceptional hospitality. We are also proud to be home to Canada’s Best Resort Spa 2024 (World Spa Awards), a reflection of our dedication to thoughtful, elevated guest experiences. At Four Seasons Whistler, we turn moments into memories – not only for our guests, but for our employees too. Grounded in our core values of teamwork, service excellence, and integrity, we foster a culture where thoughtful service and genuine connection create unforgettable experiences every day. Nestled at the base of Blackcomb mountain and steps away from the Upper Village, our alpine retreat has just unveiled a new chapter of modern mountain luxury following recent renovations. Each of our spacious rooms and suites features a cozy fireplace, and nearly all include private balconies with breathtaking views – blending refined comfort with the natural beauty of British Columbia. Our culinary destinations offer equally distinctive experiences. Braidwood Tavern captures the spirit of après with playful craft cocktails and intimate seafood-inspired dinners in a warm, welcoming setting. SIDECUT Steakhouse, Whistler's most premium dining destination, is celebrated for its rare cuts like olive-fed wagyu, decadent seafood towers, and elevated tasting experiences that showcase the best of land and sea. Whether you’re delivering heartfelt service or curating unforgettable stays, you’ll be part of a passionate team at a property that continues to set the standard in luxury mountain hospitality. About the role Be the face of our People & Culture team at our beautiful resort, creating an exceptional employee experience in a fun, dynamic, and seasonal hospitality environment. This role combines administrative expertise with high-energy engagement—managing onboarding, HR systems, and employee communications—while organizing recognition programs and events that celebrate our vibrant culture. As the first point of contact for team members, you’ll ensure smooth operations, compliance, and a welcoming atmosphere throughout peak and off-peak seasons. What you will do Are you excited about delivering the best employee experience to our internal guests? This position may be the perfect fit for you! The People & Culture Coordinator will support key functions and daily operations of the P&C department at the resort; tasks include but are not limited to: Provide comprehensive administrative support to ensure the smooth day-to-day operations of the People & Culture (P&C) department. Manage internal employee communications, ensuring timely and clear messaging across the organization. Coordinate and maintain employee recognition programs, fostering a culture of appreciation and engagement. Oversee HRIS and data management, including accurate reporting and record maintenance. Support employees with system access and troubleshooting for Workday and ADP time and attendance platforms. Perform Workday administrative tasks, such as managing payment elections and employee data updates. Provide general support to the P&C team on various projects and initiatives as required. Organize employee engagement activities, including Employee of the Month/Year programs and company events. Handle leisure administration and related employee services. Manage administrative processes, including payment deductions, purchase orders, and departmental supply orders for wellness and office needs. Prepare employee presentations and communications, such as birthday announcements and monthly calendars. Issue employment verification letters and other official documentation. Maintain accurate employee files and HR databases, ensuring compliance and confidentiality. Update records for changes in employment status, benefits Serve as a point of contact for P&C-related inquiries, providing guidance and support to employees. Assist with onboarding new employees, including payroll setup, data entry, and document collection. Plan and coordinate activities and recognition events to enhance employee engagement. In conjunction with the P&C Manager with by communicating with tenants in both on-site and off-site housing, Assist with employee arrivals and departures in housing and Respond to day-to-day employee housing inquiries. In conjunction with the P&C Manager, conduct monthly inspections of off-site and on-site housing in the Whistler community, with follow-ups as needed. In conjunction with the P&C Manager, prepare tenancy agreements, bed assignments, monitor housing inventory and optimize occupancy. In conjunction with the P&C Manager, manage our property management system, ensuring accurate and up-to-date records, coordinate maintenance and repairs for employee housing units In conjunction with the P&C team, develop initiatives to increase staff housing engagement and satisfaction Assist with all People and Culture administration and along with the P&C Team, ensure adherence to all employee and employee housing policies and procedures. What you bring Six months to one-year previous experience in HR or hospitality is preferred Post-secondary education in Human Resources, or Business Administration is preferred. Great communication and problem-solving skills Proficient in Microsoft Office; HRIS systems (Workday & ADP are preferred) with a strong understanding of core administrative processes. Highly self-sufficient, operating independently Excellent reading, writing and oral proficiency in the English language Excellent organizational skills, high level of professionalism, and integrity, while maintaining confidentiality is essential. Ability to multi-task, work autonomously, and collaborate within a fast-paced environment. Ability to work in Canada What we offer: Hourly Wage: $27.80-$29.50 per hour Winter Leisure Pass; ski pass or leisure benefit Medical, Dental and Sick leave coverage Employee Travel Program; complimentary and reduced rates at other Four Season Excellent Training and Development opportunities Complimentary meal per shift in our employee dining room Employee Recognition Programs Schedule & Hours: As our hotel operates 24/7, 365 days a year, we value flexibility in our People and Culture Coordinator. Due to the dynamic nature of our operations, this position requires flexibility to work a variety of shifts, including mornings, evenings, weekends, and holidays. Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview. Learn more about what it’s like to work for Four Seasons: http://fourseasons.com/careers https://www.linkedin.com/company/four-seasons-hotels-and-resorts Learn more about Four Seasons Whistler on Social Media: Instagram: @FSWhistler Twitter: @FSWhistler Facebook: https://www.facebook.com/FourSeasonsResortWhistler/ We look forward to receiving your application! *Our organization is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of gender, ethnicity, religion, sexual orientation, age, disability or any other basis protected under provincial or federal laws.

What you’ll do

The People and Culture Coordinator provides administrative support for HR operations, including onboarding, HRIS data management, and employee communications. They also organize employee engagement activities and manage employee housing inspections and records.

Requirements

Candidates should have six months to one year of experience in HR or hospitality and possess strong organizational and communication skills. Proficiency in Microsoft Office and HRIS systems like Workday and ADP is preferred, along with the ability to work in Canada.

Benefits

• Winter Leisure Pass • Ski pass • Medical coverage • Dental coverage • Sick leave coverage • Employee Travel Program • Training and Development opportunities • Complimentary meal per shift • Employee Recognition Programs

Listed skills

• Problem solving · Preferred
• Administrative Support · Preferred
• Compliance · Preferred
• Communication · Preferred
• Microsoft Office · Preferred
• Workday · Preferred
• data management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Administrative support
• HRIS management
• Employee onboarding
• Data management
• Communication
• Problem-solving
• Microsoft Office
• Workday
• ADP
• Time and attendance
• Event planning
• Record maintenance
• Compliance
• Confidentiality
• Hospitality operations
• Presentations
• Operations
• English Language
• Problem Solving
• Troubleshooting (Problem Solving)
• Training And Development
• Business Administration
• Workday (Software)
• Organizational Skills
• Writing
• Professionalism
• Data Management
• Energetic
• Teamwork
• Administrative Support
• Administrative Functions
• Data Entry
• Multitasking
• Maintenance Coordination
• Human Resources Information System (HRIS)
• Social Media
• Employee Engagement
• Property Management Systems
• Renovation
• Bed Management
• Employee Communications
• Seafood Preparation
• Facebook

Job areas

• Human Resources
• Hospitality
• Administrative
• People and Culture Coordinator
• Human Resources Manager
• Human Resource Managers
• Human Resources Managers