MANGO - Store Manager - Upper Canada Mall

Job summary

The Store Manager is responsible for driving sales performance and achieving store goals while delivering an exceptional customer experience. They will also oversee day-to-day operations, including team leadership, inventory management, and ensuring compliance with company policies.

Job details

Who are we? Fox Group (10,000+ employees globally) - a leading, fast growing retailor and partner of choice to operate several well-known retail banners in Israel, Europe, and Canada - is excited to announce that we are working towards being the number one leading group in the retail industry in Canada! In Canada, we currently operation Mango, Laline and Fox Home. Nike is also part of the Fox Group Canada and it is operated by Retailors. We couldn’t be more excited and it is a wonderful time to join our Group with all the growth opportunities and expansions down the pipeline, we will be sure to turn your retail job into your dream career. Mango, founded in Barcelona Spain, is an internationally well-known fashion brand that designs, manufactures, and markets women’s, men’s and kid’s clothing and accessories and has over 2220 stores worldwide. Job Description Who are we looking for? We are looking for an experienced Store Manager who is an exceptional leader with the ability to motivate, inspire, and develop a high-performing store team. The Store Manager will be responsible for driving sales, delivering an outstanding customer experience, and overseeing the overall day-to-day operations of the store. Job Responsibilities Lead the store team in consistently delivering an exceptional customer experience Drive sales performance and achieve store sales goals and key performance indicators Coach, develop, and maximize the performance of all associates Set clear expectations and ensure accountability across the store team Analyze sales results, identify business opportunities, and create effective action plans Build and maintain a strong, collaborative, and high-performing team Recruit, hire, onboard, and retain top talent Ensure associates receive ongoing training, coaching, and development Communicate company goals, priorities, and expectations effectively to the team Execute and ensure compliance with company policies and procedures Oversee merchandise flow and inventory management Ensure visual and merchandising standards are consistently maintained Manage controllable expenses and support overall store profitability Maintain Mango procedures and operational standards Ensure Loss Prevention, health, and safety procedures are followed Required Skills/Experience Minimum of 3 years of experience in specialty retail, luxury goods, fashion retail, or a comparable retail environment Previous Store Manager or retail management experience required Proven ability to lead, motivate, and develop a high-performing team Demonstrated ability to achieve sales goals and drive store performance Ability to analyze sales reports, identify business trends, and respond quickly to the needs of the business Strong decision-making, problem-solving, and conflict-resolution skills Ability to effectively manage multiple priorities in a fast-paced retail environment Exceptional interpersonal, communication, leadership, and customer service skills Proven ability to identify, recruit, develop, and retain top talent Proficiency in Microsoft Excel, Word, and Outlook Pay Range: $25–$30/hour This is a vacant position. Fox Group is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants’ needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially. We thank all applicants for your interest in this exciting opportunity, however, only qualified applicants will be contacted

What you’ll do

The Store Manager is responsible for driving sales performance and achieving store goals while delivering an exceptional customer experience. They will also oversee day-to-day operations, including team leadership, inventory management, and ensuring compliance with company policies.

Requirements

Candidates must have a minimum of 3 years of experience in specialty retail, luxury goods, or fashion retail environments. Proven ability to lead, motivate, and develop high-performing teams is required, along with proficiency in Microsoft Office applications.

Listed skills

• Recruitment · Preferred
• Problem solving · Preferred
• Microsoft Excel · Preferred
• Decision Making · Preferred
• Team Leadership · Preferred
• Microsoft Word · Preferred
• Inventory management · Preferred
• Conflict Resolution · Preferred
• Microsoft Outlook · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Retail management
• Sales performance
• Team leadership
• Customer experience
• Inventory management
• Visual merchandising
• Staff training
• Recruitment
• Conflict resolution
• Decision-making
• Problem-solving
• Microsoft Excel
• Microsoft Word
• Microsoft Outlook
• Loss prevention
• Operational standards
• Sales Analysis
• Accountability
• Safety Procedures
• Fashion Retail
• Motivational Skills
• Decision Making
• Customer Service
• Conflict Resolution
• Sales
• Leadership
• Interpersonal Communications
• Inventory Management
• Problem Solving
• Key Performance Indicators (KPIs)
• Loss Prevention
• Luxury Goods
• Merchandising
• Employee Onboarding
• Operations
• Coaching
• Retail Sales

Job areas

• Retail
• Management & Leadership
• Sales
• Customer Service & Support
• Store Manager
• Retail Store Manager
• Shop Supervisors
• First-Line Supervisors of Retail Sales Workers

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