Sales Representative

Description The Inside Sales Associate is responsible for meeting customer needs by listening, understanding and providing solutions. They are responsible for answering telephone inquiries, processing customer orders, returns and credit until order completion. Order completion includes scheduling delivery and coordination of special-order items, all with communication with dispatch and other team members involved. The Salesperson is also responsible for maintaining stock of in store products and general housekeeping of their department and store front. Job Requirements High School Diploma 3 years experience in a lumber retail environment A strong knowledge of the lumber and building material industry Product knowledge is an asset, not required in order to communicate and demonstrate technical proficiency Must have the proven ability to listen, understand and provide a solution to meet customer needs Experience with computer and web-based systems and ability to become proficient in Point of Sales system and estimating software Valid drivers license Sales Process customer orders placed by telephone, email, text or in person into the Point of Sale (POS) system Estimating product requirement and take-offs from blueprint Following up on all quotes in a timely manner and completing the quote follow up information in the Point of Sale software Write up customer special orders in compliance with store procedures Make occasional calls to job sites or business offices Keep aware of all sales events and special pricing to ensure accurate transactions. Receive and input product in inventory as required. Write up customer special orders in compliance with store procedures.

The Inside Sales Associate manages customer inquiries and processes orders from inception through delivery coordination. They are also responsible for maintaining in-store product stock and performing general housekeeping of their department.

Candidates must have a high school diploma and 3 years of experience in a lumber retail environment. Proficiency with POS systems, estimating software, and a valid driver's license are required.

• Customer servicePreferred
• CommunicationPreferred
• Inventory managementPreferred

Identified from the job description. Confirm important requirements above.

• Customer Service
• Order Processing
• Lumber Industry Knowledge
• Blueprint Reading
• POS Systems
• Estimating Software
• Inventory Management
• Technical Proficiency
• Sales Process
• Communication

• Sales
• Retail
• Construction
• Customer Service & Support
• Logistics

Minimum education

High school

Minimum experience

2+ years

Apply by

Sep 9, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Entry level