Engagement Lead

Job summary

The Engagement Lead manages the full lifecycle of building and deploying AI Co-Workers, from discovery and scoping to production. They serve as the primary customer contact and align cross-functional teams to ensure high-quality deliverables.

Job details

About the Company At Future Secure AI, we're building something genuinely new — and we're looking for people bold enough to build it with us. We work at the frontier of AI, tackling big, real-world problems for global enterprises across multiple industries, armed with state-of-the-art technology and a culture that prizes courage, rigor, and relentless curiosity. Our BRAVER values aren't just words on a wall — they describe the kind of people we are and the standard we hold ourselves to every day. Our leadership team is entrepreneurial, experienced, and accessible, with an open-door policy that means you'll never be just a number here. We invest seriously in your growth because we know our success depends on yours. If you're ready to work alongside some of the brightest minds in the industry, push into uncharted territory, and do work that genuinely matters, Future Secure AI is the place for you. About The Role As an Engagement Lead at Future Secure AI, you will work across the full lifecycle of building and deploying an AI Co-Worker in partnership with our Delivery teams. Engagement Leads will work across multiple AI Co-Worker builds at any one time which involve discovery & scoping, build time, and production deployment. You know how to run a complex engagement and deliver software products leveraging the agile methodology. Scoping a build, managing multiple stakeholders, leading cross-functional teams, and delivering under pressure. You are good at it. What You Will Do Partner directly with enterprise customers to translate their needs into scoped AI Co-Worker solutions. Design the AI Co-Worker's logic and user experience in collaboration with our Delivery teams. Serve as the primary point of contact for customers throughout the build and deployment phases. Align cross-functional teams, including analysts, data science, engineering, QA, and delivery, to keep builds on track. Own the quality of deliverables and the overall customer experience from discovery through production. What You Will Bring Minimum of 10 years of professional work experience including 5+ years in Product Management or Consulting; with Product Management experience highly preferred 5+ years of experience in working and leading via the agile methodology Proven experience in managing customers at senior and executive levels The ability to move from strategic ambiguity to executable plan Confidence leading cross-functional teams and operating at a senior level A strong bias toward ownership, delivery, and outcomes over recommendations Experience with AI, automation, or advanced analytics is highly valued. Hands-on technical development is not required. Strong analytical and problem-solving skills with the ability to drive clarity from ambiguity, synthesize complex data and articulate recommendations. Why Future Secure AI We are a high-growth company building AI Co-Workers that go into production and deliver measurable client outcomes. This role offers end-to-end delivery accountability, senior influence without large-firm bureaucracy, and a direct stake in how AI is designed and scaled across North America. We provide a competitive salary and equity participation. Disclaimer: We do not wish to be contacted by recruitment agencies. Our hiring process is managed in-house and the best way for candidates to express interest is by applying with your resume through our company website. Future Secure AI Privacy Policy At Future Secure AI, we are committed to protecting your privacy and adhering to the principles of the General Data Protection Regulation (GDPR) and the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). Our Privacy Policy outlines how we collect, use, share, and protect your personal data when you visit our website at www.futuresecure.ai (the "Website") and use our services.

What you’ll do

The Engagement Lead manages the full lifecycle of building and deploying AI Co-Workers, from discovery and scoping to production. They serve as the primary customer contact and align cross-functional teams to ensure high-quality deliverables.

Requirements

Candidates need at least 10 years of professional experience, including 5+ years in Product Management or Consulting and 5+ years leading with Agile. Experience managing senior executive stakeholders and a strong bias toward delivery and outcomes are required.

Benefits

• Competitive Salary • Equity Participation

Listed skills

• Product management · Preferred
• Problem solving · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Product Management
• Consulting
• Agile Methodology
• Stakeholder Management
• Cross-functional Team Leadership
• AI Solution Design
• User Experience Design
• Analytical Skills
• Problem Solving
• Strategic Planning
• Customer Relationship Management
• Software Delivery

Job areas

• Management & Leadership
• Consulting
• Software
• Technology
• Data & Analytics