Business System Analyst - Retail Domain Must

Business System Analyst - Retail Domain Must 4 days a week from office must Toronto, ON Jole Summary We are seeking an experienced Senior Business Analyst to support the Product 2.0 transformation program. The ideal candidate will possess deep expertise in the retail product domain, including product onboarding, merchandising, product hierarchy and taxonomy management, product content, digital assets, and omnichannel product experiences. This role will be responsible for translating business requirements into solution designs, driving design governance and approvals, and ensuring alignment between business objectives, target operating models, and enterprise architecture standards. Key Responsibilities Lead requirements elicitation, analysis, and documentation for Product 2.0 capabilities across Product, Digital, Content, and Data domains. Facilitate workshops and design discussions with Business SMEs, Product Owners, Architects, Digital teams, and Delivery teams. Drive functional design reviews and approval processes, ensuring solutions meet business requirements and enterprise architecture standards. Maintain end-to-end traceability from business requirements through design, development, testing, and deployment. Review and validate business processes, workflows, data models, business rules, and integration requirements. Support the design of product onboarding, product maintenance, taxonomy, hierarchy, attribute management, content governance, and digital asset management processes. Collaborate with Digital, DAM, Content, Integration, and Analytics teams to ensure seamless product data and content delivery across channels. Manage risks, dependencies, assumptions, and design decisions across multiple workstreams. Required Experience 10+ years of Business Analysis experience within large-scale enterprise transformation programs. Strong retail domain expertise, including: Product Lifecycle Management Merchandising and Category Management Product Information and Content Management Product Taxonomy and Hierarchy Management Vendor and Product Master Data Omnichannel Retail Operations Digital Commerce and Customer Experience Experience with Digital Asset Management (DAM) platforms and product content workflows. Proven experience leading design approvals, governance reviews, and stakeholder sign-offs. Strong understanding of enterprise integration, data governance, and architecture principles. Experience working with Agile, Waterfall, or hybrid delivery methodologies. Preferred Qualifications Experience in retail product transformation, PIM, DAM, Digital Commerce, or Content Management initiatives. Knowledge of product content syndication, digital channels, search, SEO, and customer-facing product experiences. Ability to effectively collaborate with business leaders, architects, digital teams, and vendor partners. Key Success Factors Deep retail product and digital commerce domain expertise. Strong ability to challenge, validate, and gain approval for solution designs. Excellent stakeholder management and facilitation skills. Experience navigating complex governance and architecture review processes. Strong focus on quality, traceability, and business value delivery.

Lead requirements elicitation and functional design for the Product 2.0 transformation program across product, digital, and data domains. Ensure alignment between business objectives, target operating models, and enterprise architecture standards through governance and design reviews.

Requires over 10 years of business analysis experience with deep expertise in retail product domains, including PIM and DAM. Must be proficient in leading design approvals and navigating complex enterprise transformation programs.

• Business analysisPreferred

Identified from the job description. Confirm important requirements above.

• Business Analysis
• Retail Domain Expertise
• Product Lifecycle Management
• Merchandising
• Product Taxonomy
• Digital Asset Management
• Omnichannel Retail
• Enterprise Architecture
• Requirements Elicitation
• Stakeholder Management
• Agile Methodology
• Data Governance
• Functional Design
• PIM
• Digital Commerce
• Content Management

• Retail
• Technology
• Data & Analytics
• Consulting
• Software

Minimum experience

10+ years

Apply by

Sep 23, 2026

Posting language

English

Working hours

40 hours per week

Office presence

4 days per week

Seniority

Mid-Senior level

Application method

Direct apply is available