Scheduling & Office Coordinator

Join GardaWorld. Make a difference! At GardaWorld, we don’t just fill roles. We empower people. We are looking for an Entry level Scheduling professional to support our Hamilton team and contribute to operational excellence. Your role as a scheduler involves coordinating activities between our clients, account managers, and security personnel, recruitment team and communicating with them as needed. If you’re organized, service-driven, and enjoy being at the center of coordination and communication, this is your opportunity to contribute to meaningful work in an essential industry. Schedule- Monday to Friday 08:00-16:00 Location: 444 Seaman St, Hamilton ONWhat’s in it for you? The typical hiring range for this position is $18.50/hr to $21/hr and is specific to candidates in this location. Medical and dental benefits Ongoing training and development Great opportunity to kick start your career Scheduler Responsibilities Provide administrative and operational support to internal and cross-functional teams Coordinate schedules, meetings, shift coverage, and communications Monitor and record guard on/off and check-in calls via GTrack, ensuring full coverage and minimal overtime Receive client requests, schedule shifts, and respond to staff and client inquiries professionally Maintain accurate records, system updates, and attendance data (lateness, illness, absences) Support onboarding, compliance documentation, reporting, and after-hours emergency escalations Identify process improvements to increase efficiency and ensure confidentiality and accuracy Prepare end-of-shift reports documenting all activities and incidents Scheduler Qualifications Experience in an administrative, coordination, or support role is an asset Strong organizational and time-management skills Demonstrated telephone/customer service skills Excellent customer service and report writing skills Excellent written and verbal communication abilities High attention to detail and accuracy Ability to manage multiple priorities in a fast-paced environment This posting is for a position that is currently vacant within the organization. If you’re interested in the position but your expectations don’t fully align with the provided range, we still encourage you to apply! Considerations may be made based on your experience level. Interested in Scheduler role? Apply now! SSSW

The Scheduling & Office Coordinator provides administrative and operational support by managing shift schedules, meetings, and guard communications. They are responsible for monitoring attendance, maintaining accurate records, and handling client inquiries to ensure operational excellence.

Candidates should have strong organizational, time-management, and customer service skills with high attention to detail. Previous experience in an administrative or coordination role is considered an asset.

• Medical benefits • Dental benefits • Ongoing training and development

• Time managementPreferred
• Customer servicePreferred
• Attention to detailPreferred
• CommunicationPreferred
• Data entryPreferred

Identified from the job description. Confirm important requirements above.

• Administrative support
• Scheduling
• Customer service
• Report writing
• Time management
• Communication
• Attention to detail
• Data entry
• Conflict resolution
• Operational support
• Compliance documentation
• Emergency escalation
• Report Writing
• Customer Service
• Confidentiality
• Training And Development
• Operational Excellence
• Personnel Selection
• Time Management
• Verbal Communication Skills
• Process Improvement
• Coordinating
• Detail Oriented

• Administrative
• Security & Safety
• Customer Service & Support
• Logistics
• Scheduling Coordinator
• Scheduler / Operations Coordinator
• Stock Clerks
• Production, Planning, and Expediting Clerks

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week