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GartnerVerified Job Source

Market Research Opportunity (B2B)

Conduct a short-term B2B customer experience market research project within the telecoms industry. Analyze and interact with operator website portals on behalf of a small business.

  • Remote
  • Canada
  • Posted Aug 5, 2026
  • 1 position

Job summary

About the job If you are looking for an opportunity to experience working on a short-term basis with a market research leader, Gartner have an exciting project with the Global Consulting Team. The role will be a short term B2B customer experience market research project in the Telecoms industry. We are looking for someone available to work part-time in a remote environment. Requirements Ability to purchase telecom products and services on behalf of a small business, either you own a small business or you work for a small business and look after their purchasing of Telecommunication services Be a Business Customer of one of the following operators: Telus, Rogers, or Bell Able to access operator website portals Fluent in local language as well as fluency in speaking and writing in English. Resident in the local country Full eligibility to work in the country in which you are applying Good communication skills Understanding of Business fixed line and mobile contracts Access to a working telephone and computer Digital “savvy” – understands digital, internet services and has extensive experience with technology as consumer Business / IT background preferred Desired – enrolled / recently graduated from a Business / Computer science degree Behaviours Diligent to work both in teams and individually Ability to work according to a project plan Flexible, goal oriented Curious and open - minded Meticulous Ability to work under time pressure and manage time accurately By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.

What you’ll do

Conduct a short-term B2B customer experience market research project within the telecoms industry. Analyze and interact with operator website portals on behalf of a small business.

Requirements

Candidates must be a business customer of Telus, Rogers, or Bell and have the authority to purchase telecom services for a small business. Fluency in English and residency in the local country are required.

Listed skills

  • Time managementPreferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

  • B2B Market Research
  • Customer Experience Analysis
  • Telecommunications Procurement
  • Digital Literacy
  • Communication Skills
  • Time Management
  • Project Planning

Job areas

  • Marketing
  • Consulting
  • Science & Research
  • Customer Service & Support
  • Technology

Additional details

Minimum education
Bachelor’s degree
Minimum experience
0+ years
Posting language
English
Working hours
40 hours per week
Seniority
Not Applicable
Application method
Direct apply is available