Operations Team Member | Operations and Care Center Services

📍Location: Gateway Pet Memorial-Ottawa, ON (Canada) 💲Compensation: $23per hour (DOE) 🕒Schedule: Full-Time; Tues-Sat 4:30am-1pm 💼 Benefits: Industry-Leading Benefits Package No previous industry experience is required, we'll provide all the training you need to succeed. Do Meaningful Work Every Day At Gateway Services, we help families through one of life's most difficult moments by providing compassionate pet aftercare services. As an Operational Team Member, you'll help ensure every pet entrusted to our care is treated with dignity, respect and attention to detail. Working alongside a supportive team, you'll make a meaningful difference for veterinary partners and pet families every day. No previous industry experience is required, we'll provide all the training you need to succeed. Why Gateway? At Gateway, you're not just joining another employer. You're joining North America's leading pet aftercare provider, serving thousands of veterinary hospitals and pet families every day. We invest in our people through competitive pay, outstanding benefits, paid training, career development and supportive leadership. Benefits You'll Appreciate We believe taking care of our Team Members is just as important as taking care of the families we serve. Competitive hourly pay Medical, Dental & Vision coverage 401(k) Retirement Savings Plan with employer matching contributions Company-paid Life Insurance Company-paid Long-Term Disability Paid vacation and company holidays Paid training and career development Employee Assistance Program (EAP) Gateway CarePath emotional wellness program Health Savings Account & Flexible Spending Accounts Pet Insurance Employee Discount Marketplace Career advancement opportunities Unique to Gateway Caring for pets and supporting grieving families can be emotionally demanding. Every Care Center Team Member has access to Gateway CarePath, our confidential emotional wellness and resilience program designed specifically for employees working in pet aftercare. What You'll Do Operate cremation equipment following established procedures. Process and package cremated remains with accuracy and care. Create memorial products such as paw prints and keepsakes. Perform quality checks to ensure every order is completed correctly. Maintain a clean, safe and organized work environment. Work with teammates to meet daily production goals. Is This You? You enjoy hands-on, physical work. You pay attention to detail. You're dependable and punctual. You work well as part of a team. You follow safety procedures. You're comfortable working around deceased pets. You take pride in doing quality work. Working Environment On-site role within a Gateway Care Center. Active position involving standing, walking and lifting throughout the shift. Ready to Build a Meaningful Career? If you're looking for more than just another job and want to build a career with a company that values people, purpose and professionalism, we'd love to hear from you. Apply today and become part of the Gateway team. Gateway Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all Team Members. New employees joining Gateway Services will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, please visit www.e-verify.gov #INDOTM

Operate cremation equipment and process cremated remains with accuracy and care. Maintain a clean work environment and create memorial keepsakes while meeting daily production goals.

No previous industry experience is required as training is provided. Candidates must be comfortable working around deceased pets and be capable of performing physical labor including standing and lifting.

• Medical coverage • Dental coverage • Vision coverage • 401(k) Retirement Savings Plan with employer matching • Company-paid Life Insurance • Company-paid Long-Term Disability • Paid vacation • Company holidays • Paid training • Career development • Employee Assistance Program (EAP) • Gateway CarePath emotional wellness program • Health Savings Account • Flexible Spending Accounts • Pet Insurance • Employee Discount Marketplace

• TeamworkPreferred
• Attention to detailPreferred

Identified from the job description. Confirm important requirements above.

• Cremation equipment operation
• Quality control
• Attention to detail
• Teamwork
• Safety procedure compliance
• Physical stamina
• Packaging
• Memorial product creation

• Manufacturing
• Healthcare
• Trades
• Logistics
• Customer Service & Support

Minimum experience

0+ years

Apply by

Sep 17, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Entry level