Service Coordinator

Job summary

The machinist will set up, operate, and adjust various machine tools to fabricate and repair metal parts according to specifications. They are responsible for monitoring machine performance, ensuring quality control through precision measurements, and maintaining equipment in operational condition.

Job details

SUMMARY Under general supervision, the Service Coordinator ensures customer expectations are accurately determined and are fully met. The Service Coordinator may support specific customer(s). JOB DUTIES * Responds to customer inquires regarding products, provides quotes, and handles order entry. Due to experience & training, may handle more challenging inquires. * Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales). * Collects data from Service Technician to quote customer. * Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters. * May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries. * Builds customer relationships to drive repeat business by relating to the customer and drive process improvements. * Expedites backorders. May pull inventory and prepare order for shipment to customer. * Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory. * Responsible for scheduling Service Technician’s time. * Determines the most cost effective shipping method for customer orders. * May handle customer returns. * May support specific customer(s). * Tracks and schedules service orders. * Performs other duties as assigned. EDUCATION & EXPERIENCE Typically requires a high school diploma or GED and three (3) to five (5) years of related experience or an equivalent combination. KNOWLEDGE, SKILLS, ABILITIES * Reliability, organization, and attention to detail required. * Excellent communication skills including written, verbal, and listening. * Ability to multi-task and time management skills required. * Strong computer skills. * Strong negotiation skills. * Basic product knowledge. COMPENSATION $26.00 - $34.00 hourly Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Motion, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range. COMPANY INFORMATION Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com [http://jobs.genpt.com/] or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

What you’ll do

The machinist will set up, operate, and adjust various machine tools to fabricate and repair metal parts according to specifications. They are responsible for monitoring machine performance, ensuring quality control through precision measurements, and maintaining equipment in operational condition.

Requirements

Candidates must have a high school diploma or GED and possess knowledge of machining processes, mathematics, and metal properties. Proficiency in using machine tools and reading blueprints is required, along with the ability to lift 50 pounds.

Benefits

• Healthcare coverage • 401(k) • Tuition reimbursement • Vacation pay • Sick pay • Holiday pay

Listed skills

• Quality Control · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Machining
• Lathes
• Milling machines
• Grinders
• Micrometers
• Vernier calipers
• Blueprints
• CAD
• CAM
• Metalworking
• Welding
• Heat-treating
• Mathematics
• Quality control
• Precision instruments
• Vernier Calipers
• Machine Tools
• Operational Efficiency
• Milling Machines
• Lifting Ability
• Cutting Equipment
• Planning
• CAM Software
• Bandsaws
• Blueprinting
• Electrical Wiring
• Computer-Aided Manufacturing
• Drill Press
• Fabrication
• Grinding Machine
• Heat Treating
• Fine Motor Skills
• Micrometer
• Operations
• Production Process
• Sawing
• Shear (Sheet Metal)
• Tooling
• Brazing (Metal Work)
• Coordinating
• Indicators (Measuring Device)
• Quality Control

Job areas

• Manufacturing
• Trades
• Engineering
• Machinist
• Metal Working Machine Tool Setters and Operators
• Machinists