Store Manager- Heartland Town Centre

Job summary

The Store Manager is responsible for overseeing all store operations, including driving sales, managing inventory, and ensuring exceptional customer service. They will also lead, train, and motivate a high-performing team while maintaining visual merchandising standards and operational efficiency.

Job details

Store Manager - GEOX Location: Heartland Town Centre - Mississauga Position Overview: We are seeking an enthusiastic and experienced Store Manager to oversee all aspects of our store operations. As a Store Manager, you will play a key role in driving sales, ensuring exceptional customer service, and leading a team of motivated staff. You will be responsible for inventory management, team leadership, merchandising, and enhancing the customer experience. If you have a passion for retail and a strong track record of managing high-performing teams, we want to hear from you! Key Responsibilities: Sales & Revenue Growth Develop and execute sales strategies to meet revenue targets and increase profitability. Analyze sales trends and customer data to identify opportunities for upselling and cross-selling. Implement effective merchandising, product placement, and promotional strategies to drive sales. Manage store schedules to meet budget goals while optimizing payroll costs. Store Operations Ensure accurate store inventory, including handling shipments, markdowns, and product recalls. Conduct regular store inventory checks. Follow all policies to protect store assets and minimize loss. Administer cash management procedures. Maintain a safe work environment, ensuring compliance with safety standards and handling incident reports. Oversee store setup, including stockrooms, cash desks, and operational areas. Maintain organized and efficient store layouts. Team Management Recruit, train, and motivate a high-performing team. Provide ongoing coaching and feedback to staff to meet performance expectations and deliver exceptional service. Foster a collaborative and positive work environment, ensuring high employee engagement. Omni-Channel Operations Coordinate seamless integration between online and offline channels. Oversee the fulfillment of online orders, ensuring timely delivery and customer satisfaction. Train team members on omni-channel processes, technology, and customer engagement. Customer Experience Lead by example in delivering outstanding customer service. Implement strategies to enhance the customer experience using the GEOX Service Model. Address customer inquiries, concerns, and feedback professionally and promptly. Visual Merchandising Ensure corporate visual directives are implemented effectively. Maintain the store’s brand presentation and visual standards. Adapt store visual displays to reflect business trends while maintaining brand integrity. Position Requirements: Education: University/College Degree or equivalent retail experience. Experience: Minimum of 2 years of retail management experience, ideally in fashion, apparel, or footwear. Skills: Excellent communication skills with the ability to engage and inspire all team members. Strong people management and coaching abilities to drive performance and career development. Analytical skills with the ability to interpret data and make informed business decisions. Proficiency in Microsoft Excel and POS systems. Business acumen and understanding of key retail performance metrics. Exceptional organizational skills to manage multiple tasks and meet deadlines. Key Competencies: Passion for Retail Customer Service Excellence Accountability & Leadership Teamwork & Collaboration Adaptability & Flexibility Strong Communication Skills Continuous Learning & Development Physical Requirements: Must be able to stand, walk, bend, crouch, and reach for extended periods. Ability to lift merchandise up to 30 lbs. and move store fixtures as needed. Benefits & Compensation: Salary: Starting at $59,000 Annually plus Monthly Bonuses. Benefits: Medical & Dental Benefits Extended Health and Dental Benefits Employee Assistance Program (EAP) Paid Time Off (PTO) Opportunities for Career Growth and Development Apply today to become part of the GEOX family and lead a successful, high-performing store team! About GEOX: GEOX is a leading global footwear and apparel brand, known for its innovative and high-quality products. We are committed to providing our customers with the best in style, comfort, and performance. Join our dynamic team and take the next step in your career with us!

What you’ll do

The Store Manager is responsible for overseeing all store operations, including driving sales, managing inventory, and ensuring exceptional customer service. They will also lead, train, and motivate a high-performing team while maintaining visual merchandising standards and operational efficiency.

Requirements

Candidates must have a minimum of 2 years of retail management experience, preferably in fashion or footwear. A university or college degree is required, along with strong analytical, communication, and people management skills.

Benefits

• Medical benefits • Dental benefits • Extended health benefits • Employee assistance program • Paid time off • Career growth and development

Listed skills

• Customer service · Preferred
• Data analysis · Preferred
• Microsoft Excel · Preferred
• Communication · Preferred
• Coaching · Preferred
• Team Leadership · Preferred
• Inventory management · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Retail management
• Sales strategy
• Team leadership
• Inventory management
• Merchandising
• Customer service
• Coaching
• Data analysis
• Microsoft Excel
• POS systems
• Business acumen
• Communication
• Omni-channel operations
• Conflict resolution
• Performance management
• Organizational skills
• Sales Strategy
• Sales Analysis
• Retail Operations
• Business Metrics
• Continuous Development
• Promotional Strategies
• Cross-Selling
• People Management
• Accountability
• Organizational Skills
• Ability To Meet Deadlines
• Lifting Ability
• Time Off Management
• Business Decisions
• Analytical Skills
• Adaptability
• Business Acumen
• Cash Management
• Customer Service
• Customer Engagement
• Customer Data Management
• Employee Assistance Programs
• Employee Engagement
• Sales
• Leadership
• Incident Reporting
• Innovation
• Inventory Control
• Inventory Management
• Operations
• Performance Metric
• Safety Standards
• Retail Sales
• Team Leadership

Job areas

• Retail
• Management & Leadership
• Sales
• Customer Service & Support
• Store Manager
• Retail Store Manager
• Shop Supervisors
• First-Line Supervisors of Retail Sales Workers