Housekeeping Supervisor

Job summary

The incumbent will plan and coordinate daily housekeeping activities while inspecting areas to ensure safety and cleanliness standards are met. They will also supervise a unionized workforce, assist with new employee onboarding, and perform room cleaning duties as needed.

Job details

Germain Hôtels works as a team with GDI services to meet its housekeeping staffing requirements. We partner with them to offer quality training and competitive employment conditions. This successful association simplifies our management and gives the employees opportunities to grow in a rewarding environment that recognizes their individuality and full potential. Work Location: GDI Services Quebec City Office - 1375 Frank-Carrel, Suite 16, Quebec City, G1N 2E7 WHAT WE OFFER: * Uniform provided * Be part of a dynamic team * Play an essential role in one of the most well-known hotels in the region * Career advancement and growth opportunities YOUR MISSION: Under the supervision of the immediate superior, the incumbent will assume the responsibilities of a Housekeeping Attendant as well as those of an Housekeeping Supervisor: * Plan and coordinate daily work activities * Inspect designated areas to ensure compliance with cleanliness, safety standards, and company policies * Supervise a unionized workforce * Participate in the onboarding and integration of new employees * Perform room cleaning and upkeep * Replace the Housekeeping Manager when required OUR IDEAL CANDIDATE: * Strong communication and leadership skills * Initiative and autonomy * Excellent organizational and planning skills * Rigor and integrity * Strong customer service orientation * Good verbal communication skills in French Additionally, the candidate must: * Have 1 to 2 years of experience in the hospitality industry * Have experience managing a work team * Be available to work weekends * Be comfortable working in a unionized environment Schedule: Flexible schedule based on operational needs, including daytime dans weekend shifts (30 to 40 hours per week) Benefits: * Paid leave * Employee Assistance Program * On-site parking * As per the collective agreement

What you’ll do

The incumbent will plan and coordinate daily housekeeping activities while inspecting areas to ensure safety and cleanliness standards are met. They will also supervise a unionized workforce, assist with new employee onboarding, and perform room cleaning duties as needed.

Requirements

Candidates must have 1 to 2 years of experience in the hospitality industry and prior experience managing a team. Strong communication, leadership, and organizational skills are required, along with availability to work weekends.

Benefits

• Uniform provided • Paid leave • Employee Assistance Program • On-site parking

Listed skills

• Customer service · Preferred
• Housekeeping · Preferred
• Planning · Preferred
• Communication · Preferred
• Team Leadership · Preferred
• Onboarding · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Housekeeping
• Team leadership
• Communication
• Organizational skills
• Planning
• Customer service
• Staff supervision
• Onboarding
• Integrity
• Autonomy
• French language proficiency
• Management
• Cleanliness
• Customer Service
• Employee Assistance Programs
• French Language
• Leadership
• Safety Standards
• Verbal Communication Skills

Job areas

• Hospitality
• Management & Leadership
• Customer Service & Support
• Housekeeping Supervisor
• Housekeeping / Environmental Services Supervisor
• Cleaning and Housekeeping Supervisors in Offices, Hotels and Other Establishments
• First-Line Supervisors of Housekeeping and Janitorial Workers