Door Host - Buffalo Bill's, Whistler, BC

Job summary

The Door Host serves as the first point of contact, managing guest entry, verifying legal drinking age, and monitoring crowd dynamics. They are responsible for maintaining venue safety by identifying security concerns and professionally de-escalating conflicts.

Job details

Join the Gibbons team and be part of Whistler’s most iconic nightlife experience! [https://static.workforcenow.adp.com/cccustom/Client/Recruitment/screenshot%202024-12-26%20172335_8a8c9583-0bf0-441d-813e-cf22a4eba8dd.png] Who We Are At Gibbons Whistler, we’re all about Making People Happy. Since 1979, we have been the backbone of Whistler hospitality bringing people together through unforgettable experiences. Everything we do is rooted in our core values: Encourage Trust, Have Fun, Show Kindness, Lead With Purpose, and Commit to Excellence. The Opportunity Buffalo Bill’s is looking for Door Hosts who are passionate about venue safety, customer service, and conflict de-escalation. You’ll be the first point of contact for our guests, ensuring a safe, welcoming, and unforgettable nightlife experience. Our ideal team members are confident, calm under pressure, and skilled in handling situations professionally—whether it’s managing a busy line, verifying ID, or diffusing a tense interaction. This role is perfect for someone who enjoys working in a vibrant nightlife environment while keeping safety and hospitality front and center. Wage and Perks of the Job * $19.25 hourly wage plus tips. * 50% off food & beverage at all Gibbons venues * Adventure perks: 20% off The Adventure Group for you and your friends & family * Accommodation discounts: 20% off at The Adara Hotel and Gibbons Life Condos * Wellness perks: 20% off at The Spa at Whistler * Exclusive partner discounts at local Whistler businesses * Flexible schedules and a supportive team culture * Access to community events and staff appreciation nights * Growth opportunities in Whistler’s most dynamic hospitality group – we’re passionate about promoting from within and supporting your career journey. * Immersive work environment steps from the mountains – we take our core purpose of “Have Fun” very seriously. What You Bring to the Table * Positive, professional, and approachable demeanor * Strong customer service skills with the ability to stay calm and confident under pressure * Excellent communication—both with guests and your team * Ability to assess situations quickly and make sound, safe decisions * Skilled at conflict resolution and de-escalation techniques * Comfortable enforcing venue policies respectfully and consistently * Physically able to stand for long periods and handle the demands of a busy nightlife environment * 19+ years old with Serving It Right certification * Security or hospitality experience is an asset (BST training a bonus) Your Nights Will Look Like * Greeting guests with a professional, friendly welcome while monitoring entry and exit points * Checking ID and verifying legal drinking age to ensure compliance with liquor laws * Managing guest capacity for safety and comfort * Monitoring guest behavior and crowd dynamics inside the venue * Identifying and addressing potential security concerns before they escalate * De-escalating conflicts and resolving issues with professionalism and tact * Escorting disruptive guests off premises in a safe and respectful manner * Supporting the management team in maintaining a secure, enjoyable environment for all guests Sound like a fit? If you’re ready to join one of Whistler’s most iconic nightlife spots, keep the party safe, and make every guest feel welcome, we’d love to hear from you. Apply now and be part of the team that keeps Buffalo Bill’s the place to be—where safety, hospitality, and unforgettable nights come together. At Gibbons Whistler, our core values—Encourage Trust, Have Fun, Show Kindness, Lead With Purpose, and Commitment to Excellence—guide everything we do. We believe that fostering diversity, equity, and inclusion is essential to living by these core values. We warmly welcome applicants of all backgrounds, identities, and experiences to join us in creating a workplace where kindness thrives and we make people happy!

What you’ll do

The Door Host serves as the first point of contact, managing guest entry, verifying legal drinking age, and monitoring crowd dynamics. They are responsible for maintaining venue safety by identifying security concerns and professionally de-escalating conflicts.

Requirements

Candidates must be 19+ years old with a Serving It Right certification and the physical ability to stand for long periods. Experience in security or hospitality and BST training are considered assets.

Benefits

• Tips • 50% off food & beverage at all Gibbons venues • 20% off The Adventure Group • 20% off at The Adara Hotel and Gibbons Life Condos • 20% off at The Spa at Whistler • Exclusive partner discounts at local Whistler businesses • Flexible schedules • Supportive team culture • Access to community events and staff appreciation nights • Growth opportunities

Listed skills

• safety monitoring · Preferred
• Customer service · Preferred
• Decision Making · Preferred
• Communication · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Conflict De-escalation
• Conflict Resolution
• ID Verification
• Crowd Management
• Communication
• Decision Making
• Policy Enforcement
• Professionalism
• Safety Monitoring

Job areas

• Hospitality
• Security & Safety
• Customer Service & Support
• Food & Beverage