Hosts - The Longhorn Saloon, Whistler, BC

Job summary

Welcome guests, manage venue entry and exit, and ensure compliance with venue policies and capacity limits. Support the floor team with cleanliness, table resets, and maintaining a safe, high-energy environment.

Job details

Come join the The Longhorn Saloon team - where the party happens! [https://static.workforcenow.adp.com/cccustom/Client/Recruitment/1dab3f68-48da-4303-b721-f069092838fe_1_50_6c70a465-efa8-4882-9fb4-778cf0ef1f6e.jpeg] At Gibbons, we're all about Making People Happy. Since 1979, we've been creating unforgettable experiences across hospitality, events, accommodation, and entertainment in Whistler. Everything we do is guided by our core values: Encourage Trust, Have Fun, Show Kindness, Lead With Purpose, and Commit to Excellence. The Opportunity The legendary Longhorn Saloon is looking for confident, guest-focused individuals to join our Front of House team as Hosts. As one of Whistler's most iconic après destinations, Longhorns is known for its high-energy atmosphere, unforgettable guest experiences, and world-famous patio parties. In this role, you'll be a key part of managing the guest experience from the door to the floor, helping keep the venue safe, organized, and running smoothly during busy service. This is a great fit for someone who is confident in a high-pressure environment, comfortable enforcing venue policies, and enjoys being active and engaged with guests throughout their shift. Wage and Perks of the Job * $19.25 per hour PLUS TIPS * 50% off food & beverage at all Gibbons venues * Adventure perks: 20% off The Adventure Group for you and your friends & family * Accommodation discounts: 20% off at The Adara Hotel and Gibbons Life Condos * Wellness perks: 20% off at The Spa at Whistler * Exclusive partner discounts at local Whistler businesses * Flexible schedules and a supportive team culture * Access to community events and staff appreciation nights * Growth opportunities in Whistler’s most dynamic hospitality group – we’re passionate about promoting from within and supporting your career journey. * Immersive work environment steps from the mountains – we take our core purpose of “Have Fun” very seriously. What You'll Bring * A positive attitude and passion for Making People Happy * Strong customer service and communication skills * Ability to stay calm and professional in fast-paced environments * Confidence enforcing policies while maintaining a welcoming guest experience * Team-first mindset and willingness to jump in where needed * Must be 19+ years of age * Serving It Right certification required * Previous hospitality, security, or customer service experience is considered an asset What your days will look like: * Welcome guests and manage venue entry and exit * Verify identification and ensure compliance with venue policies * Monitor guest capacity and support crowd management * Maintain awareness of guest behaviour and address concerns proactively * Enforce venue policies while keeping interactions professional and respectful * Support the floor team by assisting with cleanliness and table resets * Help maintain a safe, organized, and energetic environment * Professionally de-escalate situations and involve management when required * Assist with venue closing and reset procedures Sound like a fit? If you're looking to join one of Whistler's most iconic venues and be part of a team that thrives on delivering unforgettable experiences, we'd love to hear from you. At Gibbons Whistler, our core values—Encourage Trust, Have Fun, Show Kindness, Lead With Purpose, and Commitment to Excellence—guide everything we do. We believe that fostering diversity, equity, and inclusion is essential to living by these core values. We warmly welcome applicants of all backgrounds, identities, and experiences to join us in creating a workplace where kindness thrives and we make people happy!

What you’ll do

Welcome guests, manage venue entry and exit, and ensure compliance with venue policies and capacity limits. Support the floor team with cleanliness, table resets, and maintaining a safe, high-energy environment.

Requirements

Candidates must be 19+ years of age and possess a Serving It Right certification. Previous experience in hospitality, security, or customer service is considered an asset.

Benefits

• Tips • 50% off food & beverage at all Gibbons venues • 20% off The Adventure Group • 20% off at The Adara Hotel and Gibbons Life Condos • 20% off at The Spa at Whistler • Exclusive partner discounts at local Whistler businesses • Flexible schedules • Supportive team culture • Access to community events and staff appreciation nights • Growth opportunities

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Teamwork · Preferred
• Communication Skills · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Communication Skills
• Crowd Management
• Conflict De-escalation
• Policy Enforcement
• Teamwork
• Time Management
• Professionalism

Job areas

• Hospitality
• Food & Beverage
• Customer Service & Support
• Security & Safety