Medical Office Assistant

Company Description GIM Clinic is a medical practice serving the Guelph, ON community with a focus on accessible, patient-centered care. The clinic supports a diverse patient population and emphasizes professionalism, respect, and collaboration among team members. Staff work closely with healthcare providers to deliver efficient, organized, and compassionate service. The environment is fast-paced yet supportive, offering opportunities to develop clinical administration skills and contribute to high-quality patient experiences. Role Description The Medical Office Assistant is a full-time, on-site role based at GIM Clinic in Guelph, ON. This position supports the daily operations of the clinic by greeting patients, answering phones, and managing appointment scheduling and confirmations. The Medical Office Assistant will verify patient information, assist with insurance and billing-related documentation, and maintain accurate electronic and paper records. Responsibilities include preparing charts, updating patient demographics, handling correspondence, and coordinating with clinicians to ensure smooth patient flow. The role also involves general administrative assistance such as managing incoming and outgoing mail, organizing files, and helping maintain a clean and orderly reception and workspace. Qualifications Strong phone etiquette and professional communication skills for interacting with patients, providers, and external partners. Experience with appointment scheduling and calendar management in a medical or similar office environment. Working knowledge of medical terminology and ability to accurately update charts and patient records. Familiarity with insurance verification, billing support, and handling patient documentation securely. Administrative assistance skills, including data entry, filing, document preparation, and basic office software proficiency. High attention to detail, reliability, and ability to manage multiple tasks in a fast-paced clinical setting. Strong interpersonal skills and a patient-focused approach, with the ability to work respectfully with diverse populations. Previous experience in a medical office or healthcare setting is preferred; completion of a Medical Office Administration program or similar training is an asset.

The Medical Office Assistant manages daily clinic operations, including patient greeting, appointment scheduling, and phone management. They are also responsible for maintaining accurate patient records, handling billing documentation, and coordinating patient flow with clinicians.

Candidates should possess strong communication skills, proficiency in medical terminology, and experience with administrative tasks in a healthcare setting. A Medical Office Administration program or similar training is considered an asset.

• Time managementPreferred
• Clinical carePreferred
• document preparationPreferred
• Appointment SchedulingPreferred
• FilingPreferred
• interpersonal skillsPreferred
• Data entryPreferred

Identified from the job description. Confirm important requirements above.

• Phone Etiquette
• Professional Communication
• Appointment Scheduling
• Calendar Management
• Medical Terminology
• Insurance Verification
• Medical Billing
• Data Entry
• Filing
• Document Preparation
• Office Software Proficiency
• Interpersonal Skills
• Patient Care
• Electronic Health Records
• Administrative Assistance
• Time Management

• Healthcare
• Administrative
• Customer Service & Support

Minimum education

Professional degree

Minimum experience

0+ years

Apply by

Sep 27, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Entry level

Application method

Direct apply is available