Business Analyst - Enterprise Procurement Transformation

Job summary

Partner with business stakeholders and IT teams to gather and translate requirements into technology solutions, document user stories, and support complex business processes across multiple projects. Facilitate working sessions and contribute to implementation decisions, process improvements, and QA and UAT activities.

Job details

Business Analyst - Enterprise Procurement Transformation Location: Toronto, ON Onsite Flexibility Hybrid — Mandatory Wednesday plus one flexible day; 2 days in office per week required. Contract Details Position Type: Contract Contract Duration: 6 months (extension is likely given the program is of long duration) Pay Rate: C$55.00–C$65.00 / Hour (CAD) Shift / Schedule: 37.5 hours/week, 9:00 AM – 5:00 PM, Monday to Friday Job Summary The main function of a Business Analyst is to perform the analysis, design, implementation, modification, and daily functional support of all applications. This role sits within the Enterprise Programs line of business, which delivers enterprise transformation programs, and the successful candidate will be working on the TPM 360 (Procurement Transformation) project. The candidate will work closely with the program lead, program PMs, and stakeholder groups including the procurement team. This is a long-term contract opportunity within the Procurement Transformation Program — the successful candidate will work closely with enterprise program teams and gain visibility and exposure to a variety of initiatives across the organization while supporting multiple projects. There is strong potential for ongoing opportunities, as there is a consistent need for Business Analysts, and the team would look to retain the individual long term if they perform well. Key Responsibilities Works with key stakeholders within all business functions to align technology solutions with business strategies Gathers requirements from business units and translates those to programmers and developers Prepares cost-benefit and return-on-investment analyses to aid in decisions on system implementation Demonstrates an informed knowledge of business functions to resolve problems and capitalize on improvement opportunities Supports one or more highly complex business processes Works on multiple projects as a project team member Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs Must-Have Requirements Understanding of Agile and Waterfall methodologies Experience leading stakeholder discussions and facilitating working sessions with cross-functional stakeholders to elicit user stories Strong documentation skills Experience with Confluence and Jira Proficiency with MS Office suite Experience documenting user stories and participating in Agile ceremonies Experience supporting QA and UAT Banking or insurance industry experience Strong written and verbal communication; ability to manage difficult stakeholders Nice-to-Have Requirements Experience with Third-party management lifecycle, including sourcing, contracting, finance, and supplier management, procurement system implementations Advanced degree (MBA or similar) CIBC experience Required Skills Ability to create business solutions that increase competitive advantage Ability to exercise good judgment in selecting methods and techniques for obtaining solutions Project management skills in order to handle diverse projects, often times simultaneously, and meet aggressive deadlines Ability to solve technical problems/processes and understand complex details Ability to increase operating efficiency with produce high quality technical solutions A high level of interpersonal and verbal communication skills necessary to relate to other people at their systems knowledge level Ability to analyze complex situations and problems and do the necessary research using multiple sources of information to arrive at innovative solutions Excellent communication and stakeholder management skills Strong storyteller, able to effectively connect insights from working sessions to senior leadership audiences Skilled at navigating difficult conversations, managing challenging situations, and minimizing conflict while maintaining positive relationships Education Requirements Bachelor's degree in a business or technical field such as computer science, computer engineering, or related field required MBA or other related advanced degree preferred Required Experience 5–7 years of experience required Important Notes The candidate may begin their assignment while employment verification and, if applicable, professional credential checks are in progress; the supplier is required to have checks completed within 30 days of the start date. Interview process: First round with Program Lead (virtual MS Teams), second round with Saurabh Pathak (virtual MS Teams). About the Client This client is a large multinational financial institution operating across banking, wealth management, and capital markets, serving millions of clients in its home market and internationally, with significant commercial and investment banking presence in the United States and other global markets. The organization employs business analysts, enterprise programs analysts, technology specialists, and financial services professionals who collaborate across cross-functional teams on complex transformation initiatives. With a workforce of tens of thousands, it ranks among the largest full-service banks in Canada, offering structured career development, competitive compensation, and a collaborative, purpose-driven culture that prioritizes inclusion, diversity, and employee recognition. About GTT GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada. Job Number: 26-13969 Industry: Operations & Management #gttca

What you’ll do

Partner with business stakeholders and IT teams to gather and translate requirements into technology solutions, document user stories, and support complex business processes across multiple projects. Facilitate working sessions and contribute to implementation decisions, process improvements, and QA and UAT activities.

Requirements

Requires 5–7 years of experience, a bachelor's degree in a business or technical field, and strong knowledge of Agile and Waterfall, stakeholder facilitation, documentation, Confluence, Jira, and Microsoft Office. Banking or insurance experience is required; procurement lifecycle or system implementation experience, an advanced degree, and CIBC experience are preferred.

Listed skills

• Quality assurance · Preferred
• Jira · Preferred
• Communication · Preferred
• Microsoft Office · Preferred
• Business analysis · Preferred
• Project management · Preferred
• Facilitation · Preferred
• Requirements gathering · Preferred
• Process Improvement · Preferred
• Stakeholder Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Stakeholder Management
• Requirements Gathering
• User Story Documentation
• Agile Methodologies
• Waterfall Methodology
• Facilitation
• Business Analysis
• Confluence
• Jira
• Microsoft Office
• Quality Assurance
• User Acceptance Testing
• Project Management
• Process Improvement
• Communication
• Procurement Transformation

Job areas

• Data & Analytics
• Management & Leadership
• Finance & Accounting
• Technology
• Consulting

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