Campaign Auditor – SFMC

Campaign Auditor – SFMC Location: Toronto, ON Onsite Flexibility: Hybrid – in office every Thursday and every fourth Friday of the month Contract Details Position Type: Contract Contract Duration: 12 months (with potential for extension and conversion to FTE) Pay Rate: C$55.00–C$60.00 / Hour (CAD) Shift / Schedule: 37.5 hours/week, 9:00 AM – 5:00 PM, Monday to Friday Job Summary As the Campaign Auditor, you will be deeply involved in the end-to-end campaign development process, ensuring that every aspect of multiple automated customer journeys is thoroughly validated using Salesforce Marketing Cloud and Data Cloud. You will lead the QA/QC efforts across various email and digital campaigns, working closely with cross-functional teams, including Project Managers and Developers, to validate the end-to-end campaign artifacts (Journey, Automation, Segments, Data extensions, Calculated Insights, Emails). Your role will involve developing and implementing processes for campaign audit execution, engaging with campaign stakeholders to understand their requirements, and ensuring solutions meet their needs. You will be accountable for ensuring that all campaigns meet quality standards and best practices before they are launched. You will ensure adherence to company policies and procedures, maintain compliance with laws, regulations, and guidelines. Monitoring and tracking process issues, making recommendations to streamline, enhance, and improve overall processes, and troubleshooting issues to ensure the lead generation cycle remains on track will also be key aspects of your role. Key Responsibilities Validation: Ensure completeness of email and digital marketing campaigns using Salesforce Marketing Cloud and Data Cloud. Process Implementation: Develop and implement processes for campaign audit execution. Quality Assurance: Execute quality assurance on developed work and collaborate with the quality team to ensure all digital campaigns meet quality standards. Stakeholder Engagement: Understand campaign stakeholders' requirements and ensure solutions meet their needs. Initiative: Be a self-starter who can take the initiative to develop new processes. Defect Analysis: Identify, analyze, and document defects, questionable functions, errors, and inconsistencies. Compliance: Ensure adherence to company policies and maintain compliance with laws, regulations, and guidelines. Collaboration: Collaborate with Project Management and Development staff through all stages of the project lifecycle. Process Monitoring: Monitor and track process issues, making recommendations to streamline, enhance, and improve overall processes. Campaign Process Improvements: Lead the development of campaign process improvements. Troubleshooting: Troubleshoot issues to ensure the lead generation cycle remains on track and provide support to address client issues for immediate resolution. Operational Excellence: Ensure that all processes related to a campaign are met, capture necessary reporting metrics, and enforce proper housekeeping within Salesforce Marketing Cloud. Required Skills Demonstrated experience in Salesforce Marketing Cloud Journey Builder, Email Studio, Automation Studio, and SQL – 2 years Proven experience in campaign execution processes, having been actively involved in the past as a campaign developer – 2 years Data-Driven: Enjoy investigating complex problems and making sense of information, communicating detailed information in a meaningful way Quality Focused: Ensuring every piece of work is delivered defect-free and with the highest possible quality Continuous Improvement: Possess a continuous improvement mindset to enhance checks, reduce errors, and improve overall email development quality Values-Driven: Bring your real self to work and live our values — trust, teamwork, and accountability People-Oriented: Passionate about building relationships and connecting with others through respect and authenticity Time Management: Excellent time management skills with a proven ability to meet deadlines Self-Starter: Ability to navigate ambiguity and operational challenges Preferred Skills Adobe experience – Adobe Analytics, Adobe Audience Manager, Adobe Target (or similar) Workfront experience or equivalent (Jira) Knowledge of Salesforce Data Cloud Experience as a Quality Assurance Analyst is a bonus Education Requirements Bachelor's degree in Computer Science, Digital Marketing, Math, Engineering, or a related field (required) Required Experience 2 years of experience in Salesforce Marketing Cloud Journey Builder, Email Studio, Automation Studio, and SQL 2 years of experience in campaign execution processes with active involvement as a campaign developer Medical, Vision, and Dental Insurance Plans 401k Retirement Fund Important Notes Interview process: Panel of 2–3 interviews, conducted virtually About the Client This client is a leading North American financial institution providing a comprehensive range of banking, wealth management, and capital markets products and services. Operating across Canada and internationally — including significant commercial and investment banking presence in the United States and other global markets — the organization serves millions of individual, business, and institutional clients. The firm employs marketing professionals, campaign developers, data analysts, digital strategists, project managers, and technology specialists who collaborate across enterprise-level platforms and cross-functional teams. About GTT GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada. Job Number: 26-12790

Lead the QA/QC efforts for automated customer journeys and digital campaigns using Salesforce Marketing Cloud and Data Cloud. Develop audit processes and collaborate with cross-functional teams to ensure all campaign artifacts meet quality standards before launch.

Requires a Bachelor's degree and at least 2 years of experience in Salesforce Marketing Cloud (Journey Builder, Email Studio, Automation Studio) and SQL. Candidates must have a proven track record in campaign execution and a strong focus on quality assurance.

• Medical Insurance • Vision Insurance • Dental Insurance • 401k Retirement Fund

• SQLPreferred
• Quality assurancePreferred
• JiraPreferred

Identified from the job description. Confirm important requirements above.

• Salesforce Marketing Cloud
• Data Cloud
• Journey Builder
• Email Studio
• Automation Studio
• SQL
• Quality Assurance
• Campaign Auditing
• Defect Analysis
• Stakeholder Engagement
• Adobe Analytics
• Adobe Audience Manager
• Adobe Target
• Workfront
• Jira
• Digital Marketing

• Marketing
• Data & Analytics
• Technology
• Finance & Accounting
• Software

Minimum education

Bachelor’s degree

Minimum experience

2+ years

Apply by

Oct 1, 2026

Posting language

English

Working hours

38 hours per week

Office presence

2 days per week

Seniority

Entry level

Application method

Direct apply is available