Information Security Analyst
The role focuses on managing the enterprise certificate lifecycle, including issuance, renewal, and revocation of TLS certificates. It involves coordinating with various technical teams and using ServiceNow and Venafi to process security requests.
- Hybrid
- Toronto, ON
- Posted Aug 19, 2026
- Apply by Sep 18, 2026
- 1 position
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Job summary
Information Security Analyst Location: Toronto, ON Onsite Flexibility: Hybrid — 2 days in office, 3 days work from home (potential to move to 4 days in office) Contract Details Position Type: Contract Contract Duration: 3 months (with potential for extension based on business needs and performance) Pay Rate: C$45.00–C$52.00 / Hour (CAD) Shift / Schedule: Monday–Friday, core business hours — 37.5 hours per week, 7.5 hours per day Travel Requirements: Not required Job Summary This role supports certificate lifecycle management within a team that manages enterprise certificate lifecycle management (PKI) across all environments and applications. The role involves providing leadership for the provision of technical expertise in development and support of activities, processes, procedures and tools for protecting information security with a focus on application security. Responsibilities include researching, designing and implementing application security solutions and practices, directing testing of security plans, and leading the evaluation of new and proposed security systems and technologies. The ideal candidate would have basic PKI/certificate lifecycle experience, ServiceNow experience, and strong customer-facing/coordination skills. Venafi is beneficial but not a deal-breaker. The role is best suited to someone early-to-mid career rather than a senior PKI engineer. Potential work locations include Scarborough, Downtown Toronto, London and Mississauga. Key Responsibilities Certificate issuance Renewals Revocation/decommissioning TLS certificate intake and delivery Maintenance and incident support The team provides 24/7 support, including a Singapore-based team Requests come through ServiceNow as frontend Coordinators validate requests for completeness and accuracy before processing Back-end certificate processing is handled through Venafi Coordinators work closely with application support, database teams, developers and project managers when requirements are unclear or incomplete Required Skills Strong knowledge of ServiceNow for ticketing Basic understanding of PKI – Public Key Infrastructure Basic understanding of certificate lifecycle management Basic understanding of certificate troubleshooting Basic understanding of issuance, renewal and revocation Strong customer relationship/customer service skills Strong communication skills — verbal and written Strong organization and multitasking skills Ability to prioritize tasks Preferred Skills Experience using Venafi (basic understanding is sufficient; not mandatory) Prior banking or financial institution experience Customer service experience within an enterprise or corporate environment Education Requirements Degree or Diploma required Required Experience 2 years of overall experience Entry-level to intermediate PKI experience — not a senior-level role Medical, Vision, and Dental Insurance Plans 401k Retirement Fund Important Notes Interview process: 1-step virtual interview, 30 minutes, panel format About the Client This client is a top 10 North American bank providing comprehensive retail, commercial, and wealth management solutions, with operations spanning major Canadian and U.S. markets. The organization employs thousands of professionals across technology, information security, financial services, and operations, including software engineers, security analysts, project managers, and business analysts who support enterprise-scale platforms and client-facing solutions. About GTT GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada. Job Number: 26-11678 Industry: Data & Analytics #gttca
What you’ll do
The role focuses on managing the enterprise certificate lifecycle, including issuance, renewal, and revocation of TLS certificates. It involves coordinating with various technical teams and using ServiceNow and Venafi to process security requests.
Requirements
Candidates need 2 years of overall experience with entry-to-intermediate knowledge of PKI and certificate management. A degree or diploma is required, along with strong customer service and communication skills.
Benefits
• Medical Insurance • Vision Insurance • Dental Insurance • 401k Retirement Fund
Other relevant skills
Identified from the job description. Confirm important requirements above.
- ServiceNow
- PKI
- Certificate Lifecycle Management
- Certificate Troubleshooting
- Customer Relationship Management
- Communication Skills
- Organization Skills
- Multitasking
- Venafi
Job areas
- Security & Safety
- Technology
- Finance & Accounting
- Data & Analytics
- Software
Additional details
- Minimum education
- College diploma
- Minimum experience
- 2+ years
- Apply by
- Sep 18, 2026
- Posting language
- English
- Working hours
- 38 hours per week
- Office presence
- 2 days per week
- Seniority
- Entry level
- Application method
- Direct apply is available
