Senior Project Manager – Store Fixtures (Custom Manufacturing & Installation)

Senior Project Manager – Store Fixtures (Custom Manufacturing & Installation) Reports To: Director of Client Engagement Employment Type: Full-Time, On-Site Purpose of the Role We are seeking an experienced Senior Project Manager to lead the end-to-end delivery of custom store fixture projects—from initial concept through manufacturing, delivery, and installation. This role is responsible for ensuring projects are delivered on time, on budget, and to the highest quality standards. You will coordinate across clients, engineering, production, logistics, and installation teams while maintaining strong, trusted relationships with stakeholders across North America. In addition to project execution, this role includes client relationship development and identifying new business opportunities to support continued company growth. Key Responsibilities End-to-End Project Management Review client drawings, specifications, and requests for quotation Collaborate with engineering and clients to confirm technical requirements, site conditions, and installation constraints Prepare detailed take-offs, cost estimates, and quotations with support from engineering Coordinate and review shop drawings for client approval; manage revisions as required Initiate and manage work orders, production schedules, and shipping timelines based on approved drawings and purchase orders Monitor project progress through manufacturing, logistics, and installation to ensure alignment with specifications and deadlines Liaise with plant, engineering, logistics, and installation teams to ensure seamless execution Source and coordinate third-party installers where required Client & Stakeholder Management Act as the primary point of contact for clients throughout the project lifecycle Maintain strong relationships with client representatives, contractors, and site teams across Canada and the U.S. Coordinate shipping and installation schedules with client construction teams and site requirements Conduct site visits and participate in client meetings (as required) Review site reports, deficiency lists, and inspection documentation to ensure timely resolution of issues Financial & Project Controls Track project budgets, costs, and timelines to ensure profitability and financial accuracy Issue invoices and support accounts receivable follow-up Ensure project documentation is accurate, up to date, and properly recorded in internal systems (ERP/CRM platforms) Business Development & Growth Identify and pursue new client opportunities through industry relationships and referrals Support the development of proposals, RFP responses, and client presentations Participate in client meetings to introduce capabilities and expand existing accounts Collaborate with internal teams to position and win new business opportunities Systems & Administration Maintain accurate project data within ERP and CRM systems Ensure all scope changes are documented and approved in writing Communicate project updates clearly and consistently to all stakeholders Requirements Qualifications Required 5+ years of project management experience in manufacturing, construction, fixtures, millwork, or a related industry Strong ability to manage multiple complex projects simultaneously Excellent communication, coordination, and client-facing skills Preferred Experience in millwork, wood products, retail fixtures, or custom fabrication Familiarity with production environments, installation logistics, and supply chain coordination Experience working with technical drawings and specifications What Success Looks Like Projects delivered on time, within budget, and to specification Strong, long-term client relationships built on trust and responsiveness Smooth coordination between engineering, production, logistics, and installation teams Growth in both existing accounts and new business opportunities

Lead the end-to-end delivery of custom store fixture projects from concept through manufacturing and installation. Manage client relationships and identify new business opportunities to support company growth.

Requires 5+ years of project management experience in manufacturing, construction, or millwork. Must possess strong communication skills and the ability to manage complex projects and technical specifications.

• Project managementPreferred

Identified from the job description. Confirm important requirements above.

• Project Management
• Custom Manufacturing
• Client Relationship Management
• Cost Estimation
• Budget Tracking
• Technical Drawing Review
• Logistics Coordination
• Installation Management
• Business Development
• ERP Systems
• CRM Platforms
• Shop Drawing Coordination
• RFP Response
• Stakeholder Management
• Supply Chain Coordination
• Financial Controls

• Manufacturing
• Management & Leadership
• Construction
• Logistics
• Retail

Minimum experience

5+ years

Posting language

English

Working hours

40 hours per week