Front Desk Closing

Benefits: Free Gym Membership Bonus based on performance Flexible schedule Customer Service Representative (Evenings – Closing) Part-Time | Gold’s Gym British Columbia Gold’s Gym is hiring a part-time Customer Service Representative for evening closing shifts, with strong potential for growth. If you’re outgoing, reliable, and passionate about fitness and customer experience, we’d love to connect. About the Role Schedule: 3–4 days per week (12–24 hours) Availability: Thursday 5:15pm-11:15pm / Saturday 5:15pm-10:10pm 1 additional 5:15pm-8:15pm shift for ongoing training Commitment: No extended travel/time off during the first 4 months* Great for Students! What We’re Looking For Previous customer service experience (required) Strong written and verbal communication skills Fluent in English (additional languages are an asset) Experience with cash handling and POS systems Strong problem-solving and critical thinking skills Ability to work both independently and as part of a team Reliable transportation or ability to commute easily First Aid certification (asset) Must be able to work in fast paced environment Proficiency with Computers* Key Responsibilities Oversee front desk operations during evening closing shifts Ensure the facility is properly secured and prepared for the next day Greet and check in members and guests using proper procedures Deliver exceptional customer service across phone, email, and in-person interactions Direct guests and appointments to appropriate staff efficiently Support guest check-in and onboarding processes Handle daily cash reconciliation accurately Assist the sales team with guest tours and membership support Support prospect and member outreach via calls, texts, and emails POS handling and end of night close out What We Offer A positive, collaborative team environment Complimentary gym membership Employee discounts on Gold’s Gym products and services Gold’s Gym British Columbia is an equal opportunity employer. We thank all applicants for their interest; only those selected for an interview will be contacted.

The candidate will oversee front desk operations during evening closing shifts, including member check-ins and facility security. They will also handle cash reconciliation, assist with sales tours, and provide support via phone, email, and text.

Applicants must have previous customer service experience and strong communication skills. Proficiency with computers, cash handling, and POS systems is required, along with the ability to work in a fast-paced environment.

• Free gym membership • Performance bonus • Flexible schedule • Employee discounts

• Time managementPreferred
• Customer servicePreferred
• TeamworkPreferred
• Problem solvingPreferred
• Cash handlingPreferred
• Critical ThinkingPreferred
• Communication SkillsPreferred

Identified from the job description. Confirm important requirements above.

• Customer service
• Cash handling
• POS systems
• Communication skills
• Problem-solving
• Critical thinking
• Computer proficiency
• Teamwork
• Time management
• Sales support
• Facility security
• Cash Reconciliation
• Cash Handling
• Sales Prospecting
• First Aid Certification
• Customer Service
• Critical Thinking
• English Language
• Sales
• Problem Solving
• Operations
• Verbal Communication Skills

• Customer Service & Support
• Sports & Recreation
• Retail
• Administrative
• Front Desk Clerk
• Membership Sales Representative
• Commercial Sales Representatives
• Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel

Minimum experience

0+ years

Posting language

English

Working hours

24 hours per week