B2B - Sales Operations Specialist

Job summary

Coordinate purchase orders from receipt through fulfillment, working with warehouse and logistics partners while monitoring retailer routing, compliance, documentation, and order status. Support inventory allocation and replenishment, maintain accurate retail and ERP data, prepare operational reports, improve workflows, and coordinate execution with Sales, Finance, and brand partners.

Job details

< Back B2B - Sales Operations Specialist Location Vancouver, BC, Canada Department B2B Workspace On-Site Position Overview We are seeking a detail-oriented and execution-focused B2B Operations Specialist to support wholesale and national retail operations across Canada and North America. This role plays a critical part in coordinating purchase orders, inventory allocation, retailer compliance, and cross-functional execution to ensure seamless operations in a fast-growing distribution environment. Key Responsibilities Order & Retail Operations Management Manage purchase order processing from receipt to fulfillment Coordinate with warehouse and logistics partners for timely shipment Monitor retailer routing, compliance, and documentation requirements Track order status and proactively resolve operational issues Inventory & Allocation Support Monitor inventory levels and allocation by account Support demand forecasting and replenishment planning Identify potential stock risks and communicate with Sales team Assist with inventory reconciliation and reporting Retail Compliance & Documentation Ensure accurate item setup and SKU onboarding Maintain retailer documentation, EDI compliance, and system accuracy Support pricing updates and promotional execution Reporting & Process Improvement Prepare operational reports (inventory, order fill rate, backorders) Analyze workflow inefficiencies and recommend improvements Assist with ERP data maintenance and system updates Cross-Functional Coordination Partner with Sales on promotional planning and allocation Work with Finance on invoicing accuracy and deduction support Coordinate with Brand partners on product availability and changes Qualifications Bachelor’s degree in Business, Supply Chain, or related field preferred 2–5 years of experience in B2B operations, wholesale, or supply chain Experience in Beauty, Skincare, or CPG distribution preferred Strong Excel and reporting skills ERP system experience required Highly organized with strong attention to detail Ability to manage multiple accounts and deadlines Compensation & Benefits Annual Salary Range: CAD $70,000 – $80,000 (Base Salary) Actual compensation will be determined based on experience and qualifications. Benefits May Include Extended health coverage Paid vacation RRSP contribution matching (if applicable) Performance bonus opportunity Growth opportunities within a high-growth international distribution company Come work with us First name* Last name* Email* Phone* Position* Upload your resume*

What you’ll do

Coordinate purchase orders from receipt through fulfillment, working with warehouse and logistics partners while monitoring retailer routing, compliance, documentation, and order status. Support inventory allocation and replenishment, maintain accurate retail and ERP data, prepare operational reports, improve workflows, and coordinate execution with Sales, Finance, and brand partners.

Requirements

A bachelor’s degree in Business, Supply Chain, or a related field is preferred, along with 2–5 years of experience in B2B operations, wholesale, or supply chain. Beauty, skincare, or CPG distribution experience is preferred; strong Excel and reporting skills, ERP experience, organization, attention to detail, and the ability to manage multiple accounts and deadlines are required.

Benefits

• Extended Health Coverage
• Paid Vacation
• RRSP Contribution Matching
• Performance Bonus Opportunity
• Growth Opportunities

Listed skills

• ERP systems · Preferred
• Order Fulfillment · Preferred
• Microsoft Excel · Preferred
• Reporting · Preferred
• Demand Forecasting · Preferred
• Inventory Reconciliation · Preferred
• Cross-Functional Coordination · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Purchase Order Processing
• Inventory Allocation
• Demand Forecasting
• Replenishment Planning
• Retailer Compliance
• EDI Compliance
• Order Fulfillment
• Logistics Coordination
• Excel
• Reporting
• ERP Systems
• SKU Onboarding
• Pricing Updates
• Promotional Execution
• Inventory Reconciliation
• Cross-Functional Coordination

Job areas

• Logistics
• Sales
• Retail
• Administrative

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