GoodLife FitnessVerified Job Source

Senior Sales and Service Representative (Fitness Trainer) - Owen Sound Heritage Place

Owen Sound, ON
On-site
Posted Oct 3, 2026
1 position

$43,000–$47,200 / year

Opens an external site

Employment type: Full-time
Experience level: Entry, Junior · 0+ years
Minimum education: Professional degree
Posting language: English
Working hours: 40 hours per week

Job summary

The Senior Sales and Service Representative is responsible for selling memberships, managing member inquiries, and providing fitness programming support. They also perform administrative duties and act as the manager on duty when the General Manager is absent.

Job details

SENIOR SALES AND SERVICE REPRESENTATIVE (FITNESS TRAINER) - TERM POSITION Who is a Senior Sales and Service Representative (Fitness Trainer)? Senior Fitness Trainers are highly motivated individuals who are focused on helping Members achieve their fitness goals. They execute both administrative duties along with the expected duties of a Fitness Trainer. They are encouraged to work closely with the General Manager to strategize the best possible way for the day-to-day operations to be successful. What will you be doing? Pleasant and Present guarantee role model. Execute Prospective Member appointments and sell Memberships that are appropriate to the individual needs of each Member. Properly handle incoming calls from Members and prospects, including answering the phone, taking messages and booking appointments. Provide FitFix Starters and other required service programming for New and Current Members. Assist Members on the floor with questions regarding all programming that is available at your location i.e. Group Fitness, Personal Training and equipment usage. Handle comments, suggestions and concerns in a courteous and professional manner. Complete a Club Run on an hourly basis to ensure Club cleanliness. Complete all service administrative requirements. Properly use Gym Sales/Dynamics to track all sales, leads and service calls. Step into the acting General Manager role when the General Manager is not in the Club. Do you have what it takes? Previous sales experience. Passionate about fitness and helping others. Strong customer service skills. Strong communication skills. Willingness to work a variable schedule. Demonstrates our core values CPR certification required within 3 months of employment Must be committed to contributing to a culture that celebrates diversity, equity and inclusion and embraces social and environmental responsibility What's in it for you? Ongoing training and development to ensure a long and successful career path Unlimited growth potential Fun and energetic atmosphere to come to every day! Compensation: It is expected that the selected candidate will start at a base wage of $20.70. This position is eligible for commissions in addition to the base wage. The expected annual range of total compensation is $43,000 - $47,200 determined by the expected total number of scheduled hours per year, performance, time in the position and variable compensation earned. This job posting is for an existing vacancy. Diversity and Inclusion At GoodLife Fitness, we are committed to fostering an inclusive, accessible environment, where all employees and members feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. We are committed to meeting the accessibility needs of persons with disabilities in a manner that respects their dignity and that is equitable. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs. Recruitment Fraud Alert Many companies are experiencing an increase in recruitment fraud in the form of fake job postings on social media and career sites. Protect yourself: GoodLife Fitness, Fit4Less, canfitpro, and GoodLife Kids Foundation positions are posted to jobs.goodlifefitness.com and must be applied to via the secure portal on that site; Job offers or requests for banking information or your SIN will never be sent via email, phone, or text message; Please verify that the person you are communicating with has an @goodlifefitness.com, @fit4less.ca, @canfitpro.com, or @goodlifekids.com email address. If you currently work for us, Associates should only apply to positions on the Jobs Hub in Workday and all job offers, requests for banking information or your SIN should be completed when logged into Workday. We will never ask you to send this information via email, phone or text. Please verify that the person you are communicating with has an @goodlifefitness.com, @fit4less.ca, @canfitpro.com, or @goodlifekids.com email address.

What you’ll do

Requirements

Candidates must have previous sales experience, strong customer service skills, and a passion for fitness. A CPR certification is required within three months of starting the position.