Supplements Department Manager

Job summary

The Supplement Department Manager is responsible for overseeing daily department operations, including inventory management, merchandising, and team performance. They will also provide expert product recommendations to customers to ensure a positive shopping experience.

Job details

Who you are: Have you obtained, or are working toward your diploma or certificate in Holistic Nutrition or Natural Health? Do you have a passion for the natural health industry? Do you enjoy helping people become the healthiest versions of themselves? If so, we want to hear from you! Goodness Me! is now hiring a full-time Supplement Department Manager for our Guelph store location. Your day-to-day: In this role, you will connect with people every single day, and help make a positive impact on their lives – and trust us – they will come back and ask for you personally! You will get to work with our suppliers to gain valuable knowledge on new and existing products. Ensure a highly positive Goodness Me! experience by enthusiastically greeting each customer, offering assistance, recommending appropriate products, and providing relevant information. Maintain a high level of product and service knowledge. Maintain professionalism, tact, diplomacy, and sensitivity to portray the company in a positive manner. Build and maintain relationships with new and returning customers. Replace used stock, rotate current stock, and ensure satisfactory inventory levels. Participate in merchandising and promotional activities. Assist with inventory management. Assist with cleaning and ensure an orderly supplement department. Execute performance management conversations with team members within the department. Assist in rolling out new policies and ensure team members are compliant. What you bring: 1-3 years of previous retail management experience, preferably in supplements, herbal remedies, and personal care products Experience in maintaining operational excellence in retail stores (payroll, shrink and inventory management, etc). A solid understanding of sales forecasts for establishing key targets for the department. Driven and self-motivated with a strong work ethic. A strong understanding of or education in Holistic Nutrition or Natural Health is required Hours of work are primarily daytime shifts, with evening/weekend availability. Extra Goodness Because wellness isn’t just for our shoppers: From our emphasis on a healthy work-life balance, to a strong culture of promoting from within and opportunities for skills development training, working at Goodness Me! isn’t just a job; it’s a healthy career! Other perks include: Extended Health Benefits 20% discount Employee Assistance Program Safe, respectful, and inclusive workplace Primarily daytime hours Pay: $19-$22 an hour This posting is for an existing vacancy. About Us: We are not your mainstream grocery store. It’s more than just shopping; it’s discovering the power of food! At Goodness Me! our mission is simple: to discover, educate about, and offer healthy living products. Our business was born out of a passion to help people live longer, healthier, and happier lives. For 45 years we’ve been providing our loyal customers with access to the healthiest products we can find. Apply today through our quick and easy website portal! We would love to see a cover letter in addition to your resume. Please send your cover letter and resume for review, and don't be afraid to be original! While we sincerely appreciate the interest of all applicants, only those selected for an interview will be contacted. Goodness Me! is an equal opportunity employer which values diversity in the workplace. We do not discriminate in making employment decisions based upon race, colour, gender, religion, national origin, age, disability, marital status, sexual orientation, or any prohibited grounds. In keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, accommodations are available throughout the recruitment and selection process. If contacted for an employment opportunity, please inform us of any accommodations required.

What you’ll do

The Supplement Department Manager is responsible for overseeing daily department operations, including inventory management, merchandising, and team performance. They will also provide expert product recommendations to customers to ensure a positive shopping experience.

Requirements

Candidates must have 1-3 years of retail management experience and a strong understanding of or education in Holistic Nutrition or Natural Health. Proficiency in operational tasks such as payroll and inventory management is also required.

Benefits

• Extended Health Benefits • 20% Discount • Employee Assistance Program • Skills Development Training

Listed skills

• Customer service · Preferred
• Communication · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Retail Management
• Holistic Nutrition
• Natural Health
• Inventory Management
• Sales Forecasting
• Performance Management
• Merchandising
• Customer Service
• Product Knowledge
• Team Leadership
• Operational Excellence
• Payroll Management
• Shrink Management
• Communication
• Diplomacy
• Tactfulness
• Workplace Inclusivity
• Professionalism
• Strong Work Ethic
• Self-Motivation
• Employee Assistance Programs
• Retail Sales

Job areas

• Retail
• Management & Leadership
• Healthcare
• Customer Service & Support
• Food & Beverage
• Men's Department Manager
• Retail Store Manager
• Shop Supervisors
• First-Line Supervisors of Retail Sales Workers