The Good Kitchen Department Manager

Job summary

The Department Manager is responsible for leading daily operations of the Eatery and Prepared Foods department, focusing on sales, labor, and waste targets. They will also manage staff performance, ensure food safety compliance, and build strong customer relationships.

Job details

Who you are: Do you believe that healthy living is a lifestyle, not a trend? Do you believe that teamwork is based on great communication? Are you a natural leader, and you have a track record to prove it? If so, we want to hear from you! Goodness Me! is currently seeking an experienced and customer-focused, full-time The Good Kitchen Department Manager for our Burlington store location. Your day-to-day: Reporting to the Store Manager, the Good Kitchen Department Manager will be responsible to lead and manage daily operations of the Eatery/Prepared Foods, with a focus on sales, labour, and waste targets. If you enjoy a fast-paced, structured environment, this position may be a great opportunity for you. Other duties and tasks may include: Interviewing and onboarding new team members Monitoring and evaluating staff performance Executing performance management conversations with team members Ensuring adherence to company and industry regulations Maintaining safety and food quality standards Motivating and inspiring team members and facilitating personal growth Ensuring high levels of productivity are maintained Maintain a high level of product and service knowledge and an ability to increase basket size Build and maintain relationships with new and returning customers Ordering, receiving, price changes, handling damaged products, and returns Participate in merchandising and promotional activities What you bring: Previous food service experience 3-5 years of management experience. Experience in maintaining operational excellence in retail stores (payroll, shrink and inventory management, etc). A solid understanding of sales forecasts for establishing key targets for the department. Driven and self-motivated with a strong work ethic. Hours of work are primarily daytime shifts, with evening/weekend availability. Licenses and Certifications: A Food Handler’s certificate is strongly preferred. Extra Goodness Because wellness isn’t just for our shoppers: From our emphasis on a healthy work-life balance, to a strong culture of promoting from within and opportunities for skills development training, working at Goodness Me! isn’t just a job; it’s a healthy career! Other perks include: Extended Health Benefits 20% discount Safe, respectful, and inclusive workplace Primarily daytime hours Pay: $19.50 - $22.50 This posting is for an existing vacancy About Us: We are not your mainstream grocery store. It’s more than just shopping; it’s discovering the power of food! At Goodness Me! our mission is simple: to discover, educate about, and offer healthy living products. Our business was born out of a passion to help people live longer, healthier, and happier lives. For close to 45 years we’ve been providing our loyal customers with access to the healthiest products we can find. Apply today through our quick and easy website portal! We would love to see a cover letter in addition to your resume. Please send your cover letter and resume for review, and don't be afraid to be original! While we sincerely appreciate the interest of all applicants, only those selected for an interview will be contacted. Goodness Me! is an equal opportunity employer which values diversity in the workplace. We do not discriminate in making employment decisions based upon race, colour, gender, religion, national origin, age, disability, marital status, sexual orientation, or any prohibited grounds. In keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, accommodations are available throughout the recruitment and selection process. If contacted for an employment opportunity, please inform us of any accommodations required.

What you’ll do

The Department Manager is responsible for leading daily operations of the Eatery and Prepared Foods department, focusing on sales, labor, and waste targets. They will also manage staff performance, ensure food safety compliance, and build strong customer relationships.

Requirements

Candidates must have 3-5 years of management experience and a background in food service or retail operations. A Food Handler’s certificate is strongly preferred for this role.

Benefits

• Extended Health Benefits • 20% Discount • Skills Development Training • Work-life Balance

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• Operations Management · Preferred
• Product Knowledge · Preferred
• Food safety · Preferred
• Communication · Preferred
• Team Leadership · Preferred
• Inventory management · Preferred
• Onboarding · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Team Leadership
• Operations Management
• Customer Service
• Inventory Management
• Staff Performance Management
• Food Safety
• Sales Forecasting
• Merchandising
• Payroll Management
• Communication
• Problem Solving
• Product Knowledge
• Waste Management
• Onboarding
• Food Quality Assurance And Control
• Workplace Inclusivity
• Strong Work Ethic
• Self-Motivation
• Management
• Food Services
• Performance Management
• Sales
• Operational Excellence
• Operations
• Evaluating Staff
• Teamwork

Job areas

• Retail
• Management & Leadership
• Food & Beverage
• Customer Service & Support
• Kitchen Department Manager
• Restaurant / Food Service Manager
• Restaurant Managers
• Food Service Managers