Business Intelligence Analyst, Google Cloud Support

Job summary

The role involves building and maintaining single-source-of-truth data systems and designing metrics to drive operational efficiency. You will develop data infrastructure, automate reporting processes, and translate support strategies into BI requirements.

Job details

MINIMUM QUALIFICATIONS: * Bachelor's degree or equivalent practical experience. * 4 years of experience in data modeling, developing data sets, or creating data visualizations. * Experience writing SQL queries and utilizing BigQuery. * Experience using BI tools like Looker, Tableau, or Power BI to create visualizations and dashboards. * Experience in project management and presenting analyses to leadership or senior stakeholders. PREFERRED QUALIFICATIONS: * MBA, Master's degree, or advanced degree in a technical or scientific field of study. * Experience supporting data-driven sales operations, consulting, or program management and strategic cross-functional BI initiatives in a cloud business. * Experience with scripting languages such as Python, Go, JavaScript, or HTML for data manipulation, analysis, and automation. * Proficiency in cloud-based data platforms and related BI services. * Familiarity with statistical modeling, machine learning, or data mining techniques. * Ability to communicate complex technical concepts to both technical and non-technical audiences. ABOUT THE JOB: As a Business Intelligence Analyst in Cloud Support, you will play a key role in building, maintaining, and securing high-quality, single-source-of-truth (SSOT) data systems. Sitting at the intersection of data developing, business operations, and analytics, you will collaborate with other BI analysts, developers, and program managers to design metrics, automate workflows, and create advanced Looker dashboards with AI enablement to drive customer experience and operational efficiency. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. Individual pay is determined by factors including job-related skills, experience, and relevant education or training. Canada: $122000 - $125000 (CAD) + 15% bonus target + equity + benefits Learn more about benefits at Google [https://www.google.com/about/careers/applications/benefits/]. RESPONSIBILITIES: * Partner with Cloud Support operations and leadership teams to define and gather requirements for translating support strategy into BI requirements, building and supporting multi-year roadmaps. * Develop robust data infrastructure, which includes building SQL scripts, creating data sets, crafting analytical models, and designing user-friendly dashboards. * Transform raw data into actionable insights by developing data models, data marts, and automating reporting processes to provide leadership with a clear picture of key business and process performance. * Lead assigned projects from conceptualization to delivery and ensure your data solutions offer relevant, high-quality data and insights to propel the growth of the business.

What you’ll do

The role involves building and maintaining single-source-of-truth data systems and designing metrics to drive operational efficiency. You will develop data infrastructure, automate reporting processes, and translate support strategies into BI requirements.

Requirements

Candidates need a bachelor's degree and 4 years of experience in data modeling, SQL, and BI tools like Looker or Tableau. Preferred qualifications include an advanced degree and experience with scripting languages like Python or Go.

Benefits

• Bonus Target • Equity • Benefits

Listed skills

• Data visualization · Preferred
• Power BI · Preferred
• HTML · Preferred
• SQL · Preferred
• Tableau · Preferred
• Go · Preferred
• Machine learning · Preferred
• JavaScript · Preferred
• Project management · Preferred
• Stakeholder Management · Preferred
• Python · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Data Modeling
• SQL
• BigQuery
• Looker
• Tableau
• Power BI
• Project Management
• Python
• Go
• JavaScript
• HTML
• Statistical Modeling
• Machine Learning
• Data Mining
• Data Visualization
• Stakeholder Management
• Operational Efficiency
• Business Problems
• Business Operations
• Go (Programming Language)
• Reporting Processes
• Google Cloud Platform (GCP)
• Workflow Automation
• HyperText Markup Language (HTML)
• JavaScript (Programming Language)
• Artificial Intelligence
• Automation
• Business Intelligence
• Google BigQuery
• Dashboard
• Customer Service
• Communication
• Consulting
• Data Infrastructure
• Data Manipulation
• Equities
• Leadership
• Python (Programming Language)
• Operations
• Program Management
• Sales Operations
• SQL (Programming Language)
• Tableau (Business Intelligence Software)
• Writing
• Scripting
• Master Of Business Administration (MBA)
• Looker Analytics

Job areas

• Data & Analytics
• Technology
• Customer Service & Support
• Consulting
• Software
• Google Cloud Architect
• Business Intelligence Analyst
• Management and Organization Analysts
• Business Intelligence Analysts
• Data Scientists